Overview
Sales Support Specialist Jobs in Leawood at Vitori Health
Job Description
Position: SALES SUPPORT SPECIALIST
Reports to: Director, Analytics
Supervises: None
Approved By: CEO
Approval Date: March 6, 2026
The candidate ideally will reside in the Kansas City metro area with a hybrid schedule. Can be 100% remote for the right candidate.
POSITION SUMMARY:
The Sales Support Specialist is a key part of the Vitori Health sales process, playing a front-line role in performing sales administrative functions essential to converting prospects to clients. The primary responsibility of the Sales Support Specialist is to handle the new opportunity process from intake to proposal generation. The role includes external facing engagement with brokers and vendors through gathering and disseminating information. This individual will also assist in preparing sales reports and other support activities as needed.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
· Initiate and complete the new opportunity intake process
· Submit RFQ’s to stop-loss carriers and general agencies
· Update Client Relationship Manager (CRM) with detailed notes
· Edit and refine proposals as needed
· Work cooperatively with sales team and become a valued resource to them
· Working with the Director, Analytics to identify areas of opportunity for process improvement and efficiency gain providing feedback and ideas
· Complete ad hoc duties as assigned
QUALIFICATIONS:
The Sales Support Specialist must be highly motivated and a self-starter. This individual needs to possess strong client service skills, excellent written and verbal communication skills, and solid problem-solving skills. The individual must be detail oriented and have exceptional organizational skills. The individual must be able to manage time-sensitive projects and multiple, sometimes conflicting, priorities. To perform the role, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION AND/OR EXPERIENCE:
It is required that individuals have a high school diploma or equivalent. Proficiency in Microsoft Office products, especially Outlook, Excel, and Word also required.
Individuals should have a minimum of one to three years’ experience working in an administrative or sales support capacity.
Prior experience with the following is a plus:
· TPA insurance services
· Stop-loss underwriting
· SharePoint
· Salesforce
· Adobe Acrobat DC
CERTIFICATIONS/LICENSURE/REGISTRATIONS:
N/A
COMPETENCIES:
The Sales Support Specialist should continue to develop the following competencies with an attitude of being a lifelong learner in the field of sales, systems, and support:
Fluency of Ideas — The ability to come up with several ideas about a topic (the number of ideas is important, not their quality, correctness, and creativity).
Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Systems Analysis — Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others and maintaining them over time.
Communicating with Internal and External Partners — Providing information to partners within and outside the organization by telephone, in written form, e-mail, and in person.
Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events and processes comply with laws, regulations, and standards.
Organization – Prioritizing workflows based upon client needs, deadlines (internal and external) and available resources; being capable of managing multiple projects at one time.
Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, and approaches to problems.
Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Analyzing Data or Information — Identifying the underlying principles, reasons, and facts of information by breaking down information and data into separate parts.
Inductive Reasoning — The ability to combine pieces of information to form general rules and conclusions (includes finding a relationship among seemingly unrelated events).
Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.
Written Expression — The ability to communicate information and ideas in writing so others will understand.
Written Comprehension — The ability to read and understand information and ideas presented in writing.
Oral Expression — The ability to communicate information and ideas verbally so others will understand.
Oral Comprehension — The ability to listen to and understand information and ideas presented verbally.
Mathematics — Knowledge of arithmetic, algebra, statistics, and their applications.
Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.
COMPUTER SKILLS:
To perform this job successfully, an individual should have intermediate proficiency in all Microsoft Office products and be able to learn new systems within a reasonable time.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand, walk, use hands and fingers, talk, and hear. The employee is frequently required to sit and reach with hands and arms. The employee is occasionally required to climb or balance and stoop, kneel, crouch or crawl. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move 25 pounds or more. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The employee will work primarily in an office environment during typical office hours with occasional overtime; the office environment has moderate temperatures and minimal noise levels. Occasional travel by car and airplane may be required.
ADDITIONAL COMMENTS:
This job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Vitori Health. Since no job description can detail all the duties and responsibilities that may be required from time to time in the performance of a job, duties and responsibilities that may be inherent in a job, reasonably required for its performance, or required due to the changing nature of the job shall also be considered part of the jobholder’s responsibility.
Pay: $55,000.00 – $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Work Location: Hybrid remote in Leawood, KS 66211
Title: Sales Support Specialist
Company: Vitori Health
Location: Leawood
