Overview
Receptionist – Call Center 221-DOCS Jobs in Midland, TX at Midland Health
Job ID
37155
Location
Public Works Fiscal & Oper Sup
Full/Part Time
Full-Time
Regular/Temporary
Regular
Overview
At Orange County Government, we are proud to serve the public with integrity, honesty, fairness, and professionalism. We develop innovative policies and services that impact Central Florida and shape the future of our community. We believe in hiring the very best. Our workplace experience sets us apart and makes us a great place to work. Our goal is to create an environment of exceptional organizational values, customer service standards, and employee satisfaction. Orange County Government is committed to providing equal opportunity in employment and services to all individuals.
Job Description
General Functions
Performs specialized research of County records within several Orange County departments and/or is responsible for the collection, management, preservation and availability of current and historically significant public records used in various departments.
Representative Duties/Assignments
Duties may vary, based on area of assignment.
Conducts research for Engineering staff, Orange County citizens, developers, and other governmental entities.
Researches Tax ID numbers, reads legal descriptions and identifies property on tax maps to determine ownership of property. Researches code enforcement issues, easements, deeds, plats and permits.
Reviews code enforcement activities. Organizes and tracks complex enforcement issues, including those in litigation. Coordinates and conducts records research with Inspectors processing code violations.
Investigates citizens¿ complaints in a courteous professional manner.
Assists in preparing cases for the Code Enforcement and Nuisance Abatement Boards.
Trains new Research Analysts to perform all duties in a consistent manner with adopted and/or established policies and procedures.
Coordinates research for roadway, drainage and transportation projects.
Captures images of engineering plans using scanners and multifunction printers. Creates, indexes and administers electronic images.
Responsible for the maintenance and inventory control of all construction documents at the Orange County Convention Center including creating and/or updating electronic copies and providing requested documents to divisions for various project management needs.
Plans and implements electronic document management and records management policies and procedures.
Performs administrative functions and other related duties as assigned.
Minimum Qualifications
Graduation from high school or equivalent and three years of customer service experience to include one year of clerical experience, or an equivalent combination of relevant education, training or experience.
Proficient in computer spreadsheet, database, and word processing software.
Depending on area of assignment:
Ability to learn to read legal descriptions, tax ID numbers and locate property on tax maps or aerial photographs.
Records management with emphasis on construction blueprints and documents.
Preferences
Depending on area of assignment:
Associate¿s Degree from an accredited institution.
Knowledge of Windows and familiarity with Microsoft Outlook and Office software.
Geographic knowledge of Orange County.
Knowledge of Geographical Information System (GIS) ESRI.
Knowledge of document management system(s).
Construction background of existing structures.
Application Deadline
Open Date: 04/30/2025
Close Date: 05/09/2025
This posting is subject to close without prior notice.
Salary Information
Pay Grade: 011 – From $18.45 to $22.60
FLSA Status: Non-Exempt
Placement based on Education and Experience
Benefits
10 paid holidays and up to 2 floating holidays annually.
18 days paid time off per year.
Longevity bonus based on years of service.
6 days of paid TERM (sick) time annually.
Low-cost medical, dental, vision, additional life insurance.
Free basic life, long term disability, and employee assistance for all the family members effective on day one.
Participation in the Florida Retirement System.
Employee assistance program includes multiple free one on one sessions with licensed counselors and online tools for legal advice, financial planning, personal life balance, etc.
Free access to Wellworks gyms and Orange County Recreation Centers.
Free onsite wellness coaching, including dietician and nurse.
Tuition reimbursement program.
Earn service time to forgive student loans.
Disclaimer: Benefits may vary for employees under collective bargaining agreements.
For more information on Benefits visit – https://www.ocfl.net/EmploymentVolunteerism/EmployeeBenefits.aspx
Veterans Preference
If you are claiming Veterans’ Preference, you are responsible for providing the required eligibility documentation by the closing date of the posting. Please scan and upload a copy of your cover letter and supporting documents, to Orange County Human Resources Division via the secure Box.com folder.
Your cover letter should include the Job ID number you are applying for, the title of the position, your full name and the last 4 digits of your social security number. *If you are a current employee returning from active military service, you may be eligible for promotion preference if the active military service qualifies for Veterans’ Preference. Please note that Veterans’ Preference applies only to a Veterans’ first promotion after reinstatement or reemployment, without exception.
Educational Requirements
If your education was obtained in the United States, the County recognizes degrees or diplomas which are accredited by an agency recognized by the United States Department of Education (USDE) or the Council for Higher Education Accreditation (CHEA). If you have obtained education from a country other than the United States, your degree or diploma must be evaluated to determine the United States equivalency by a member of the National Association of Credential Evaluation Service (NACES) or the Association of International Credentials Evaluations (AICE) at your expense.
Address
4200 South John Young Parkway, Orlando, FL 32839
Notes
Selected candidate will be required to successfully complete the pre-employment drug, physical and background check.
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Title: Receptionist – Call Center 221-DOCS
Company: Midland Health
Location: Midland, TX