Overview
Healthcare Administrative Assistant Jobs in Newberg at Advanced Orthopedic Physical Therapy
We are seeking a friendly, organized, and detail-oriented Front Desk Receptionist to join our Physical Therapy team. As the first point of contact for patients, the receptionist plays a key role in delivering an excellent patient experience while ensuring the smooth operation of front office functions.
Key Responsibilities:
- Greet patients warmly and check them in for appointments.
- Answer multi-line phone system; direct calls and take messages as needed.
- Schedule and confirm patient appointments using EMR software.
- Verify insurance eligibility and obtain necessary authorizations.
- Collect co-pays and other patient payments at time of service.
- Maintain accurate patient records and ensure confidentiality in accordance with HIPAA.
- Manage daily office tasks including faxing, scanning, filing, and email correspondence.
- Coordinate with physical therapists and support staff to maintain efficient patient flow.
- Handle patient inquiries and resolve scheduling conflicts or issues promptly.
- Maintain a clean and organized front desk and waiting area.
Qualifications:
- High school diploma or equivalent required.
- Prior experience in a medical office, dental or physical therapy setting preferred.
- Knowledge of EMR systems (e.g., WebPT) a plus.
- Excellent communication and customer service skills.
- Strong organizational and multitasking abilities.
- Basic understanding of medical terminology and insurance processes.
- Ability to maintain professionalism and confidentiality in a busy healthcare environment.
- Reliable Vehicle to perform markering
Work Environment:
- Fast-paced outpatient physical therapy clinic.
- Involves sitting for long periods and some light lifting (e.g., patient charts or office supplies).
Job Type: Full-time
Base Pay: $22.00 – $23.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
- Professional development assistance
- Retirement plan
Work Location: In person
Title: Healthcare Administrative Assistant
Company: Advanced Orthopedic Physical Therapy
Location: Newberg
