Overview
Front Office Assistant Jobs in Fountain Valley, CA at Memorial Care
UNION HEALTH SERVICE, INC.
NOTICE OF JOB VACANCY
Position: Patient Service Representative
Department: Ancillary Nursing (Clerical)
Status: Full-time
Who we are:
Union Health Service is proud to be an employer that has a diverse workforce – boasting multi-language skills across the organization, merging different cultures and heritage – a proven strategy that comes with a long history of people who have stayed in the company for many years. We have an average length of service of over 12 years. Why do employees stay longer at UHS? Aside from our above industry standard benefits if there is a job opening, to apply to other departments. Eighty percent of our employees are union members, belonging to four unions – SEIU for ancillary staff, Loc. 399 for our maintenance engineers, INA for our nursing staff, and MSO for our physician staff – working together to serve union members.
Job Description:
Under the direct supervision of the Nursing Clerk supervisor, the Nursing Clerk performs various clerical duties related to the assistance of medical staff and the insuring the continuum of patient care within their scope of training.
Responsibilities:
Proficient navigation of Practice Partner, Communisys, and CRT (local 025) systems.
Responsible for the checking “In” and “Out” of all patients, using Practice Partner, at any particular work station. This includes requesting, receiving, and distributing various documentation and requisitions; i.e. HIPPA forms, release of information, consent forms, etc.
Intercepts phone calls for patients who want to speak to their primary care physicians, a nurse, or those who want to come in to see an unscheduled physician; asking caller for appropriate and descriptive information in order to route the caller to the proper recipient or to take a detailed message.
Must maintain daily schedules of physicians consisting of cancellations, no shows, scheduling and re-scheduling of patients due to physician absence.
Performs general office duties; faxing, filing, copying, the ordering of office supplies and use general office equipment.
Orders and restocks all necessary office supplies for nursing station.
Performs data entry (i.e. posting labs or missing encounters using Communisys)
Types simple correspondence for patients and physicians (return to work letters and new appointment letters).
SATILLITE CLINICS AND EYE CARE:
Performs all duties previously listed.
Collects and records patient co-payments as prescribed by participating locals.
Checks patient eligibility using Communisys and CRT systems.
Enters external referrals into Communisys.
Coordinates appointment scheduling with external in-plan network facilities (UIC, IMMC, etc.)
What we need from you:
High School graduate or higher
One or two years of general clerical experience
Strong customer service orientation
Bi-lingual preferred
Knowledge of using Microsoft Word and Excel, as well as medical terminologies
Conditions of Employment Required to demonstrate full vaccination status for Coronavirus Disease 2019 (COVID-19) with a Food and Drug Administration (FDA) authorized or FDA-approved COVID-19 vaccine; OR Qualify for a reasonable accommodation for an exemption from vaccine requirements based on a medical disability or because of a sincerely held religious belief. Additional information and instructions regarding how to request a reasonable accommodation will be provided on request at the time of selection.
What you will receive:
Competitive Salary
Comprehensive Medical, Dental and Vision coverage
Life Insurance, Disability Insurance and Accident Insurance
Retirement Savings Plan – plan for your future and life after UHS with our tax deferred 403b plan
Generous Paid Time Off (PTO) – we make sure employees have the time they need to recharge and be the best versions of themselves!
Tuition Reimbursement – looking to continue your education toward a Bachelor’s or Master’s Degree
Health Insurance
Dental Insurance
Pension Plan
403B Voluntary Retirement Contribution (equivalent to for-profit 401K plan)
Uniform Allowance
Tuition Reimbursement
Continuing Education Reimbursement
Paid Time-Off
Holiday Pay
Bereavement Pay
Job Type: Full-time
Pay: From $18.00 per hour
Expected hours: 37.50 per week
Benefits:
401(k)
Dental insurance
Disability insurance
Employee discount
Free parking
Health insurance
Life insurance
On-the-job training
Paid jury duty
Paid time off
Parental leave
Retirement plan
Tuition reimbursement
Vision insurance
Schedule:
8 hour shift
Experience:
ambulatory care: 1 year (Required)
Customer service: 1 year (Required)
Work Location: In person
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Title: Front Office Assistant
Company: Memorial Care
Location: Fountain Valley, CA
