Overview

Donation Processing Specialist Jobs in Toronto, Canada at Habitat for Humanity Canada

About Habitat for Humanity Canada

Founded in 1985, Habitat for Humanity Canada envisions a world where everyone has a safe and decent place to live. We act out that vision by bringing people together to build homes, communities and hope.

Habitat for Humanity implements a holistic approach to housing solutions. Safe and resilient

housing solutions lead to increased employment quality and income, better educational

opportunities, improved health, and contribute to environmental sustainability.

We deeply value our culture and colleagues, and we have collaboratively created the following vision statement: “We foster and build equity through affordable housing by fully integrating diversity and inclusion into everything we do. Every individual involved with Habitat feels safe and encouraged to bring their whole selves to our mission, and they know they are valued, heard, and respected.”

For more information about our organization, please visit .

The Opportunity

Reporting to the Senior Database Manager, the Donation Processing Specialist plays a key administrative role, supporting the overall fundraising goals of the organization by providing accurate and timely donation processing support to Habitat Canada’s fundraising team.

As part of the communications and partnerships team, the specialist is highly detail-oriented individual with a critical degree of accuracy regarding donation processing. Internally, the incumbent will work closely with the database manager and finance team along with an external donation processing agency, collaboratively ensuring a seamless and efficient back-office workflow.

Job Responsibilities

The Donation Processing Specialist is responsible for executing the following tasks:

  • Responsible for reviewing,entering,andpostingallgifts in Raiser’s Edge
  • Processing cheque,cash,credit card payments and EFT for one-time giving as well as monthly donations, according to standard procedures.
  • Importing donations.
  • Managing automatic payments chedules for pledge payments,processing individual credit card payments via the schedule set by the donor.
  • Accurately processes all online donations from a variety of donation platforms (Luminate Online, Canada Helps, Benevity, Online Express,Fundraise Up).
  • Responsible for resolving all issues related to Blackbaud Merchant Services credit card transactions, i.e., refunds, errors, declines, and invalid credit cards.
  • Create and send Acc Pac imports to finance department for all bank statement lines.
  • Manage the donations@ inbox, triaging and responding to donor inquiries.
  • Addresses donor-related escalations from external vendor, i.e., monthly cancelations, duplicate receipts.
  • Performs other duties as required.

    • Qualifications

  • High school diploma or higher.
  • Minimum3yearsofexperienceindonationprocessing.
  • Prior work experience with Raiser’s Edge and RENXT, Luminate Online orother database management (gift entry, data maintenance, query, and database administration skills) required.
  • Experience using import tools, particularly

    Omatic.

  • Strong computer literacy,including proficiency in Microsoft Office Suite required.
  • Knowledge of CRA rules for receipting.

    • Skills & Attributes

  • Attentiontodetailandhighvigilanceforaccuracy.
  • Abilitytowork wellindependently
  • Anaturalseekerofprocessoptimization,abletoidentifyopportunitiestostreamlineandcreate effective workflows.
  • Stronganalytical,research,andmethodicalthinkingabilities.
  • Excellentinterpersonal,writtenandverbalcommunicationskills.

    • Salary Range

    $41/hour

    The Benefits of Working at Habitat Canada

    Our culture promotes inclusivity through the values of diversity,respect,and openness. If you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

    Please note that we will be reviewing and evaluating applications on an ongoing basis, and we encourage early submissions. Applications must be received before 5pm EST on May 15 2026.

    We thank all applicants for applying; however, we will contact only those selected for an interview (no phone calls, please).

    Habitat Canada’s Commitment to Diversity, Inclusion,…

    Title: Donation Processing Specialist

    Company: Habitat for Humanity Canada

    Location: Toronto, Canada

    Category:

     

    Apply

    Upload your CV/resume or any other relevant file. Max. file size: 800 MB.