Administrative and Donor Data Specialist

Provides executive-level assistance to the Divisional Development Director; responsible for all administrative details; performs high-level office and complex administrative support duties.

Prepares and/or types a wide variety of professional-level paperwork including that of a confidential, complex, and/or technical nature with limited supervision and direction ensures receipt, updates, and maintains monthly production reports.

Receives data regarding each marketing campaign; compiles and records information and statistics necessary to generate reports and distribute the same; tracks and reports program development information and progress; processes correspondence and special documents; ensures campaigns are administered in accordance with Salvation Army policies and procedures.

Serves as the expert in the Territorial Constituent Relationship Management database for offline and online fundraising; monitors and updates donor records as necessary; trains local users in group and individual settings.

Monitors, tracks and researches donation activity in established donor databases; ensures data transitions appropriately between each system and makes manual adjustments where necessary; ensures databases reconcile and finance records correspond to database activity.

Serves as a point of contact to donors who have questions regarding their donation; updates the donor management system as necessary; coordinates with the Divisional Finance Department to ensure proper disbursement of credit card donations; collaborates with Territorial counterparts to ensure accurate credit card charges and refunds occur.

Ability to meet attendance requirements. Ability to read, write, and communicate the English language.

Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 5-10% of work time.

Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking. Occasional driving is required for this position.

Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.

Work may require driving a vehicle where there may be discomforts associated with heavy traffic or changes in weather.

Health Insurance

Aflac policies

PTO

Voluntary Life Insurance

Retirement

Holiday Pay

Two year degree or college coursework, supplemented by secretarial courses from a technical or vocational school preferred,

four years experience operating/maintaining a donor management system or similar database system or performing advanced level and/or executive level administrative work in a high volume office involving working with database systems

any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Valid State Driver’s License.