Overview
Veterinary Receptionist / Client Service Representative Jobs in Clayton at Stonewater Veterinary Hospital
Stonewater Veterinary Hospital is seeking an experienced Part-Time Client Service Representative (CSR) to join our growing team. We are looking for someone who is friendly, organized, dependable, and experienced in the fast-paced environment of veterinary medicine.This position is ideal for an experienced veterinary receptionist looking for a flexible schedule in a positive, team-oriented hospital.
Position Summary: The Client Service Representative (Veterinary Receptionist) is responsible for client communication, appointment scheduling, medical record documentation, and financial transactions. This role requires strong organizational skills, professionalism, and the ability to multitask in a fast-paced veterinary hospital setting.
This is a part-time position with required Friday availability. No weekends.
Schedule
- Approximately 10–20 hours per week
- Must be available to work Fridays
- No weekends
- No holidays
- Additional weekday shifts may be available based on hospital needs
Requirements
- Previous veterinary hospital experience required
- Previous veterinary PIMS software experience required (EzyVet, Avimark, Cornerstone, ImproMed, eVetPractice, etc.)
- Strong client communication and customer service skills
- Ability to multitask in a busy veterinary environment
- Reliable attendance and punctuality
- Comfortable handling phones, scheduling appointments, processing payments, and managing medical records
Responsibilities
- Answer incoming phone calls and assist clients professionally
- Schedule appointments and maintain doctor schedules
- Check patients in and out
- Process payments and maintain accurate client accounts
- Communicate effectively with veterinarians and support staff
- Maintain accurate patient records within the practice management software
- Provide exceptional customer service to clients and their pets
Preferred Qualifications
- Experience with EzyVet
- Knowledge of veterinary terminology
- Experience discussing preventive care, medications, and routine veterinary services with clients
Benefits
- No weekends
- No holidays
- Supportive team environment
- Employee pet care discounts
- Opportunity to grow with a privately owned veterinary hospital
- 401k after a year of employment
Please apply only if you have prior veterinary reception experience and experience using a veterinary practice management software system.We look forward to meeting candidates who are passionate about providing excellent service to pets and their families.
Physical Requirements
This position requires the ability to sit, stand, walk, and use a computer and telephone for extended periods of time. The employee must be able to communicate effectively with clients and team members, occasionally bend, reach, and lift up to 25 pounds. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.
Equal Opportunity Employer
Stonewater Veterinary Hospital is an Equal Opportunity Employer and is committed to creating an inclusive workplace for all employees. Employment decisions are made without regard to race, color, religion, sex, pregnancy, national origin, age, disability, genetic information, veteran status, or any other status protected by federal, state, or local law. Stonewater Veterinary Hospital complies with the Americans with Disabilities Act (ADA) and will provide reasonable accommodations to qualified applicants and employees as required by law.
Job Type: Part-time
Pay: $16.00 – $18.00 per hour
Benefits:
- Employee discount
- Retirement plan
Work Location: In person
Title: Veterinary Receptionist / Client Service Representative
Company: Stonewater Veterinary Hospital
Location: Clayton
