Overview
Veterinary Receptionist Jobs in Boise at Animal Medical Center of Boise
We are a locally owned small animal practice looking for someone who is comfortable and confident dealing with the general public and who can be friendly and helpful with customers, even when things get busy. Customer service is the number one priority for this position. The front desk manages incoming/outgoing clients, their pets, visitors, telephone messages and calls in a professional, efficient and cheerful manner. Enjoying a challenge, being able to multitask, and making clients feel important and warmly welcomed are essential personality traits.
If you are someone who shows up ready to work on time, everyday, ready to tackle whatever the day may throw at you, submit your resume now.
The work schedule varies in hours from 8 hours to 12 hour shifts, consisting of 4-5 day work week including Saturdays. Reception experience in the veterinary field is preferred. Having reliable transportation to work is also a must.
Duties and Responsibilities
- Answering the telephone, direct, screen calls, take and relay messages
- Provide accurate information to callers
- Schedule appointments for all hospital services
- Greet clients and pets in a friendly, open manner
- Maintain accurate client records by verifying the information on file and following hospital procedures for all clients checking in and out
- Maintain the common areas and exam rooms of the office for cleanliness
- Call to confirm upcoming client appointments
- Communication on any customer service issues with manager so that they can handle the issue
- Placing discharge patients in a room to speak with the doctor
- Mailing client reminders and sympathy cards
- Must be able to carry up to 40 pounds (bags of dog food)
Skills and Specifications
- Great customer service
- Knowledge of clerical and administrative procedures
- Strong keyboard skills
- Good communication skills and professional personal presentation
- Ability to manage information and muli-task
- Good organization and planning
- Attention to detail and stress tolerance
- Should be honest, respectful, and trustworthy
- Should be flexible and possess cultural awareness
- Should be dependable and punctual
Education
- High school diploma or GED equivalent
- Experience in administrative or clerical activities
- Previous veterinary hospital experience a plus
Job Type: Full-time
Pay: $17.00 – $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Required)
Experience:
- Veterinary Experience: 1 year (Preferred)
- Front Desk: 1 year (Preferred)
Work Location: In person
Title: Veterinary Receptionist
Company: Animal Medical Center of Boise
Location: Boise
