Overview
Showroom Concierge / Operations Support Jobs in Agawam, MA at Budget Cabinets
Job Overview
We are seeking an energetic and detail-oriented Showroom Concierge / Operations Support professional to join our team! In this pivotal role, you will be the welcoming face of our showroom and office, helping create a positive and professional experience for every customer who walks through our doors. Your enthusiasm, communication skills, and attention to detail will support both our sales team and daily office operations while helping maintain a polished showroom environment that reflects our company’s high standards.
This position is ideal for someone who enjoys working with people, thrives in a fast-paced environment, and has an interest in interior design and sales.
Duties:
- Greet visitors warmly upon arrival, providing a friendly and professional first impression
- Ensure customers are properly paired with a Design Associate for assistance
- Answer, direct, and filter incoming phone calls professionally and efficiently
- Provide exceptional customer service both in person and over the phone
- Assist sales representatives with sales entry, paperwork, and administrative support as needed
- Perform data entry and maintain accurate customer and account records
- Assist with Accounts Payable entry and other office administrative tasks
- Communicate with customers regarding invoices, balances, and payments
- Professionally request and follow up on customer payments when necessary
- Help maintain an organized, welcoming, and professional showroom environment
- Assist with merchandising, stocking samples, and keeping displays clean and presentable
- Support daily operational needs to help ensure a smooth workflow between the showroom, sales team, and office staff
Qualifications & Skills:
- Previous experience in customer service, office administration, receptionist, retail, or sales support roles preferred
- Strong communication and interpersonal skills
- Comfortable speaking with customers regarding payments and account balances
- Professional, friendly, and team-oriented attitude
- Strong organizational skills and attention to detail
- Ability to multitask in a fast-paced environment
- Basic computer and data entry skills required
- Experience with business management software is a plus
- Experience and/or interest in remodeling, cabinetry, flooring, construction, or home improvement industries is a plus
Schedule:
- Full-time position
- Showroom operates Monday–Saturday; all candidates must have Saturday availability to be considered
Compensation & Benefits:
- Competitive pay based on experience
- Health insurance and 401(k) options available
- Paid time off and holidays
- Opportunities for growth within the company
- Supportive team-oriented environment
Join us in creating an inviting atmosphere while supporting our operational excellence! This role is perfect for motivated individuals who thrive in engaging environments and excel at multitasking. We value your dedication to delivering outstanding service and supporting our team’s success.
Pay: $23.00 – $28.00 per hour
Work Location: In person
Title: Showroom Concierge / Operations Support
Company: Budget Cabinets
Location: Agawam, MA
