Receptionist / Appointment Scheduler

Contract Exteriors, a leading exterior renovation company, is seeking a motivated and results-driven receptionist to join our dynamic team. The primary responsibility of this role is to receive and schedule appointments for our sales team. This role requires excellent communication skills, a persuasive demeanor, and the ability to effectively engage with potential customers. The ideal candidate will be self-motivated, organized, and capable of maintaining a positive and professional attitude. You must love to TALK and LISTEN to solve all our customers needs!

What we offer:

• Work week Monday – Friday
• Hourly wage $20.00
• Bonus structure based on performance.
• Fun, family atmosphere
• Paid training
• Positive work environment
• Health benefits
• 401K match after 1 year

Responsibilities:

• Maintain lead database and update customer information regularly.
• Schedule appointments
• Conduct timely follow-ups with leads to ensure continued interest.
• Maintain a proactive approach to reschedule canceled appointments.
• Meet and exceed weekly and monthly appointment-setting targets.
• Handling incoming calls, routing them to the appropriate individuals or departments, and take messages as needed.
• Maintain a clean, organized, and welcoming reception area.
• Sort incoming mail, packages, and deliveries.
• Assist with Administrative tasks as needed.

What we are seeking:

• Previous experience in appointment setting, telemarketing, or customer service is preferred.
• Strong communication and interpersonal skills.
• Goal-oriented with the ability to work in a fast-paced environment.
• Familiarity with CRM software is a plus.

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If you feel you meet our criteria, please apply today!