Overview
Receptionist, Administrative/Clerical Jobs in Bristol, UK at Southdown Veterinary Group
Location: Bristol
Contract: Permanent
Hours: 40 hours per week
Shift Pattern: Monday, Tuesday, Thursday and Friday 08.30 – 18.30 with a 1:4 share of the Saturday morning rota
About the role
Day-to-day duties of the role will include:
- Answering phones and booking appointments
- Responding to queries via phone, in person and email
- Registering new clients
- Completing insurance forms
- Dispensing medications
- Taking payments
- And most importantly; providing a warm and welcoming experience to our clients arriving at the practice
Qualifications
- Previous Receptionist experience is preferred, veterinary experience is a plus!
- Resilient with the ability to cope with potentially distressing and emotional situations
- An excellent communicator with strong empathy
- Excellent customer service skills and experience in dealing with members of the public
- A positive attitude and excellent teamwork skills
- Proficiency in Microsoft Office and other database management and operating systems
Benefits
We know that benefits are key and that your personal benefits priorities will differ from others, so please see some of what we offer below:
- Salary in line with the NMW
- Generous annual leave entitlement of 5 weeks per year plus Bank Holidays (pro rata)
- Long Service Award – employees receive an extra day’s annual leave for each year’s service (up to a maximum of 5 days for 5 completed years)
- Supportive and collaborative team environment
- Staff discount scheme on Veterinary bills and products
- A range of health benefits including private healthcare
- Employee Assistance Programme and access to over 400 Mental Health First-Aiders
- and more!
Our new Receptionist Careers Pathway offers a clear, structured route for receptionists to develop their skills and advance within CVS through a range of courses, equipping individuals and teams with the knowledge and confidence to deliver exceptional client service and grow their careers with us.
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Title: Receptionist, Administrative/Clerical
Company: Southdown Veterinary Group
Location: Bristol, UK
Category:
