Overview
Receptionist / Admin Assistant – KSA Jobs in Riyadh, Saudi Arabia at Noble Horizon
Title: Receptionist / Admin Assistant – KSA
Company: Noble Horizon
Location: Riyadh, Saudi Arabia
Key Responsibilities
Reception & Front Desk Management
- Welcome visitors, clients, and guests professionally, creating a positive first impression.
- Manage the reception area, visitor registration, and meeting room bookings.
- Answer and direct phone calls, emails, and general inquiries promptly and efficiently.
- Coordinate incoming and outgoing mail, deliveries, and courier services.
- Schedule meetings and assist with office coordination and logistics.
- Ensure the reception area remains clean, organized, and presentable at all times.
Customer Service & Client Support
- Respond to customer inquiries, complaints, and service requests in a professional and timely manner.
- Coordinate with internal departments to resolve customer issues effectively.
- Maintain accurate records of customer interactions, requests, and follow-ups.
- Assist walk-in customers by providing information and guidance on company services and processes.
- Deliver a high standard of customer service and contribute to a positive customer experience.
- Escalate complex or unresolved matters to the appropriate management when necessary.
Administrative Support
- Provide day-to-day administrative assistance and office coordination.
- Prepare, organize, file, and maintain documents and records.
- Perform data entry and assist in preparing reports and correspondence.
- Coordinate with vendors, suppliers, and external service providers as required.
- Support HR and Administration functions with employee and office-related activities.
- Ensure compliance with company policies, procedures, and service standards.
Qualifications & Requirements
- Bachelor’s degree or Diploma in Business Administration, Hospitality, Customer Service, or a related field.
- Minimum of 2–4 years of experience in reception, front desk, administrative, or customer service roles.
- Excellent verbal and written communication and interpersonal skills.
- Professional appearance and a customer-focused mindset.
- Strong organizational, multitasking, and problem-solving abilities.
- Proficiency in Microsoft Office applications.
- Fluency in English is required; Arabic language skills are highly preferred.
- Previous experience in the GCC, particularly in Saudi Arabia, is an advantage.
Key Competencies
- Customer Service Excellence
- Communication Skills
- Professionalism and Confidentiality
- Organization and Time Management
- Problem Solving and Initiative
- Attention to Detail
- Teamwork and Collaboration
- Adaptability and Positive Attitude
- Multitasking and Prioritization
