Overview
Receptionist Jobs in Islington, England, United Kingdom at Present agency
Title: Receptionist
Company: Present agency
Location: Islington, England, United Kingdom
Front of House
- Ensure exceptional standards of presentation are maintained at all times. This includes general housekeeping of the reception area.
- Take responsibility as a company key holder, opening and closing the building if required and conducting building checks in the morning and evening, ensuring any issues arising are reported promptly to facilities and maintenance.
- Meet and greet all visitors ensuring that you are polite and courteous, providing a warm welcome at all times and following any company guidelines provided.
- Offer refreshment to all guests on arrival (water – tea/coffee when appropriate).
- Organise Meeting Room on request and maintain/monitor Meeting Room Inboxes/Calendars to prevent clashes with bookings. Organise refreshments if required.
- Ensure Reception cover is aware of all daily procedures, responsibilities and current enquiries
- Create security key cards for staff, maintaining a log of these and keeping the system up to date.
- To act as Fire Marshall or First Aider if required.
Deliveries and Post
- Take responsibility for sorting and distributing all incoming post, ensuring staff are promptly notified and subsequently collect deliveries.
- Organise outgoing post when required to support cross-departments, including use and maintenance of the franking machine if required.
- Organise and maintain stationery and post areas, ensuring tidiness at all times.
- Organise national and international couriers when requested, maintaining a log and ensuring company guidelines are adhered to and approved suppliers are used.
Telephone and Email Communications
- Answer and screen all calls efficiently and promptly using a professional, informative greeting and promptly direct calls/enquiries to their destination.
- Announce callers to all staff before putting calls through.
- Ensure messages are gathered following etiquette guidelines and relayed in a timely and effective manner.
- Review regularly any designated company inboxes and ensure prompt replies to queries (including holding replies if the email is to be forwarded on).
Office Administration Support
- Assist with company travel, accommodation and hire cars accordance with travel guidelines when needed.
- Maintain the company contacts list and distribute periodically to the wider business.
- Reconcile monthly credit card statements with all receipts from transactions/expenditures in line with reporting guidelines and ensure the security of the credit cards held by Reception at all times.
- Ensure stationary supplies are monitored, create an inventory and re-order accordingly while liaising with relevant Managers to approve costs.
- Undertake any other ad-hoc administrative duties as required.
Other
- To contribute positively to the effectiveness and efficiency of the Group Reception function.
Benefits
21 days annual leave entitlement, plus bank holidays each year
Generous staff discount across a variety of brands
Auto-enrolment into the company pension scheme
Cycle-to-work scheme
Charity time-bank scheme
Ability to purchase additional annual leave
