Overview
Receptionist Jobs in Morristown at BMW Group
MINI of Morristown is seeking energetic, team minded and dependable individuals to join our team as a Service Receptionist. You will be the first point of contact for customers visiting service department and will be instrumental in providing the ultimate experience. Working as part of a team, you will be responsible for handling inbound calls, answering questions, assisting with customer pick-ups/drop offs and setting appointments.
RESPONSIBILITIES:
- Receive calls and set appointments for service customers
- Make outgoing calls to customers to confirm service appointments, reschedule missed appointments, and follow-up calls
- Calculate the customer’s bill using the dealership’s computer system
- Receive cash, and credit card payments from customers and record the amount received on the repair order
- Make change accurately and issue receipts to customers
- Handle customer complaints diplomatically and refer customers to the appropriate individual for resolution
Full Time:
5 days a week 7:30am-4:30pm
– Saturdays 8am-5pm with a weekday off
Job Type: Full-time
Pay: $17.00 – $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Vision insurance
Work Location: In person
Title: Receptionist
Company: BMW Group
Location: Morristown
