Overview
Receptionist Jobs in Raleigh, NC at Applied Research Associates, Inc
WHO WE ARE
We are the Metropolitan Council, the regional government for the seven-county Twin Cities metropolitan area. We plan 30 years ahead for the future of the metropolitan area and provide regional transportation, wastewater, and housing services.
We are committed to supporting a diverse workforce that reflects the communities we serve.
Metro Transit is one of the country’s largest transit systems, employs more than 3,000 people, and prior to COVID provided more than 80 million rides a year through an integrated network of buses, light rail and commuter trains, as well as resources for those who carpool, vanpool, walk or bike in the Twin Cities.
Metro Transit’s Capital Programs Department is responsible for the development and construction of Metro Transit’s BRT and Light Rail.
How your work would contribute to our organization and the Twin Cities region:
Metro Transit is seeking to fill a Principal Administrative Specialist to support the Metro Transit Capital Programs. This position is a high-level administrative, non-supervisory role that will join a group of Administrative staff to support the Capital Projects department.
What you would do in this job
Perform administrative support which regularly requires interpretation, creating memos, documents, and generating spreadsheets for tracking certain statistical information
Manage multiple calendars
Provide meeting support by scheduling meetings, preparing agendas, and transcribing meeting minutes
Manage project email account and social media posting and tracking
Operate personal computerized information systems using computer software applications
Enter data in computer from various reports or sources
Prioritize paperwork that needs to be maintained and routes paperwork to other divisions or departments
Follow precedents and clear procedures based on past practices within a program
Administer/support the functions of a department through independent coordination
Tour/event response management
Arrange and direct services such as maintenance repair, supplies, mail, and files
Maintain extensive knowledge of department procedures
Deliver exceptional customer service to staff, managers, directors, and various project partners and municipal agencies
Other duties as assigned
What education and experience are required for this job (minimum qualifications)
Any of the following combinations of completed education (in Business Administration, Office Administration, or similar) and work experience (in office administration or customer service):
High school diploma or equivalent AND at least four (4) years of work experience
Associate’s degree or higher and at least two (2) years of work experience
What additional skills and experience would be helpful in this job (desired qualifications):
Administrative experience working with policy and technical committees
Computer skills in Microsoft Office (MS Word, Excel, PowerPoint, Outlook)
Detail oriented, multi-tasking and organizational skills
Experience with meeting support, especially transcribing meeting minutes
Experience with social media
Experience with mail merge
Experience maintaining confidential information
What knowledge, skills, and abilities you should have within the first six months on the job:
Knowledge of transportation language
Skilled in Microsoft Office, Word, Outlook, Excel, PowerPoint, SharePoint
Skilled in typing and transcribing meeting minutes
Ability to perform data entry with efficiency and accuracy
Ability to perform basic math calculations accurately
Ability to verbally communicate information clearly and concisely
Ability to effectively organize tasks and establish work priorities
Ability to review data for details and accuracy
Ability to maintain confidential information
Ability to promote an equitable, positive, and respectful work environment that values diversity among all employees
What you can expect from us:
We offer the opportunity to make a difference and positively influence the Twin Cities metropolitan area.
We encourage our employees to develop their skills through on-site training and tuition reimbursement.
We provide a competitive salary, excellent benefits and a good work/life balance.
Additional information
Union/Grade: Non Represented/Grade D
FLSA Status: Non-Exempt
Safety Sensitive: No
Work Environment: Work is performed in a standard office setting. Some positions may require travel between primary worksite to other sites.
What steps the recruitment process involves:
You must qualify at each of the numbered steps below to be considered a final candidate for the job.
We review your minimum qualifications.
We request a work record evaluation (ATU employees only).
We rate your education and experience.
We conduct a structured panel interview.
We conduct a selection interview.
Once you have successfully completed the steps above, then:
If you are new to the Metropolitan Council, you must pass a drug test (safety sensitive positions only), and a background check which verifies education, employment, and criminal history. A driving record check and/or physical may be conducted if applicable to the job. If you have a criminal conviction, you do not automatically fail. The Metropolitan Council considers felony, gross misdemeanor and misdemeanor convictions on a case-by-case basis, based on whether they are related to the job and whether the candidate has demonstrated adequate rehabilitation.
If you are already an employee of the Metropolitan Council, you must pass a drug test (if moving from a non-safety sensitive position to a safety sensitive position) and criminal background check if the job you’re applying for is safety sensitive, is a supervisory or management job, is in the Finance, Information Services, Audit, or Human Resources departments, or has access to financial records, files/databases, cash, vouchers or transit fare cards. A driving record check and/or physical may be conducted if applicable to the position.
IMPORTANT: If you make a false statement or withhold information, you may be barred from job consideration.
The Metropolitan Council is an Equal Opportunity, Affirmative Action, and veteran-friendly employer. The Council is committed to a workforce that reflects the diversity of the region and strongly encourages persons of color, members of the LGBTQ community, individuals with disabilities, women, and veterans.
We believe our employees are a key to our agency’s success! In order to attract and retain high quality employees, the Council provides a highly competitive benefits package both in choice and coverage levels. Some highlights about our benefits are listed below:
Guaranteed monthly retirement income through Minnesota State Retirement System pension fund
Opportunity to save additional funds for retirement on a tax-deferred basis through a voluntary deferred compensation (457) plan
Two or more medical plans from which to choose, with employer contribution towards premiums over 80%
Dental insurance, life insurance and vision insurance
The following benefits are provided to all employees as part of working for the Council. You will have access to free:
Well@Work clinic
bus/rail pass valued at over $1200 per year
parking at many job locations
fitness centers at many job locations
Employee Assistance Program
extensive health and wellness programs and resources
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Title: Receptionist
Company: Applied Research Associates, Inc
Location: Raleigh, NC
