Overview
Receptionist Jobs in Marrakesh-Safi, Morocco at Intrepid Travel
Title: Receptionist
Company: Intrepid Travel
Location: Marrakesh-Safi, Morocco
At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. More than 34 years later, we’re proud to be a certified B Corp with hundreds of trips in over 100 countries.
Step into the heart of Marrakech and join our beautifully curated riad as the face of an unforgettable guest experience. We’re looking for a warm, organised and service-driven Receptionist to create meaningful connections with travellers from around the world, in a place where every arrival is personal and every stay tells a story.
In this fast-paced, guest-facing role, you’ll manage check-ins and check-outs, handle reservations, and respond to guest enquiries with professionalism and care. You’ll be the go-to for local insights, sharing recommendations and ensuring each guest experiences the magic of Moroccan hospitality and the best of Marrakesh. We’re seeking someone with prior hospitality experience, strong communication skills, and fluency in English, French and Arabic.
You’ll be someone who works well in a customer focused environment, can manage multiple tasks with ease, and bring a positive, professional approach to every interaction. If you’re passionate about travel and aligned with Intrepid’s purpose-driven values, this could be your opportunity to continue your career in a collaborative, fun environment.
This is a full-time, permanent role based in Marrakech, Morocco.
Some of the experience you’ll bring with you may include:
- 2+ years’ experience working in a hotel/riad in a polyvalent receptionist or guest services role handling different operational aspects of a Riad
- Strong written and verbal communication skills
- Computer literate with the ability to use Microsoft office and other booking systems
- Fluency in French, Arabic, and English
- Organised with the ability to multitask and work in a high pressure environment
- Strong interpersonal and customer service skills with a friendly attitude
- Ability to work flexible hours, including evenings, weekends and holidays
- A passion for exceptional guest service and a strong eye for detail
Our people reflect the diversity of our customers and the communities we visit:
Intrepid is made up of 71 nationalities in over 30 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. Including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions.
Rewarding and developing our people is important to us, some of our work perks include:
- A free Intrepid trip every year, plus generous discounts for families, and close friends
- 5 extra days of leave a year for use on Intrepid trips
- A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions.
- Access to e-learning platforms, professional development and mentor programs
- 20 hours of volunteer leave every year to use on causes most important to you
- Employee Assistance Program, a 24/7 service that offers counselling for you and your family
We are Real. Together. Ambitious. Impactful. These are our values and to us they're more than just words, they are the pillars of our success and every day it's our people and the work they do that bring them to life.
