Overview
Program Assistant III Jobs in Spokane, WA at Gonzaga University
Title: Program Assistant III
Company: Gonzaga University
Location: Spokane, WA
Title: Program Assistant III
VP Area: College of Arts and Sciences
Department: Arts & Sciences Dean's Office
Work Schedule: Fixed daytime hours Monday-Friday
Telework Availability: Hybrid Available
FLSA Status: Non-Exempt
Employee Classification: Regular full-time (staff 30+ hours)
Hours per week: 40
Months per year: 10
Off Months: June & July
Job Purpose
The position develops and maintains strong professional relationships and works collaboratively with a variety of internal and external stakeholders. Performs a wide range of complex administrative and budgetary duties in support of the English, Sociology & Criminology and Women, Gender & Sexuality Studies department members. Will provide direction and support to other administrative support staff and student employees.
Essential Functions
- 40% – Administrative Support
- Performs a wide range of complex administrative duties requiring independent judgment and initiative on assignments that are sensitive in nature.
- Perform complex word processing tasks such as merging and sorting, integrating text and graphics, and helping to generate direct mailings, forms, flyers, posters, and other documents.
- Input course data in Banner, create spreadsheet with courses, run error reports, and make corrections when necessary.
- Maintain up-to-date databases and email distribution lists for departments.
- Keep the department websites up to date in collaboration with the Arts & Sciences Web Specialist and assist Chairs in maintaining social media accounts.
- Manages correspondence for department operations.
- Maintains professional and accurate physical and digital records including confidential reports and information.
- Submits and monitors work orders for offices and department members Maintaining and ordering supplies for the offices and equipment.
- Plan, advertise, set-up, monitor, and tear-down of departmental events and meetings.
- Scheduling of appointments, calendars, meetings, travel and other events, including the procurement of logistical needs and posting on social media accounts.
- 30% – Budgetary Support
- Prepare, audit, and process requisitions, expense reports, invoices, contracts and credit card statements.
- Monitor, reconcile, and generate reports on department budgets including all restricted funds.
- Uses spreadsheet and database software to create and maintain various budget and personnel records for each department.
- Assist faculty with travel requests and expense reconciliations.
- Monitor student employee hours/earnings to ensure compliance.
- 20% – Customer Service
- Welcome and greet all visitors with pleasant and professional demeanor.
- Respond and proactively assist with inquires on a multi-phone line system and email communication in a timely manner.
- Proactively works to facilitate communication between visitors and employees.
- Resolves complex and escalated issues.
- Oversees and assigns work and special projects to student employees.
- Additional Duties as Assigned by the Department
Educational Requirement
Bachelor's Degree or Equivalent Experience
Years Of Related Experience Requirement
1 year
In lieu of the educational qualifications, candidates may qualify with equivalent professional experience at a ratio of one year of experience for each year of required education.
Skills & Abilities
Proficient in Microsoft Office, Excel, and Word.
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