Overview
Optometric Assistant/Receptionist Jobs in Fresno, CA at PAVILION GARDEND PROF CENTER
All applicants must submit their RESUME ON LINE and take a pre-employment test. Best qualified will be hired. All assistant must have good math skills, be good with patient communication, and willing to learn to how provide platinum patient care. Beginning pay with advancement based upon productivity and revenue
There are two areas of work requiring new staff. We will train you if you send your resume, pass our pre-emloyment test and interview process. One is a reception job and the other two will involve working with our doctor to make sure all prescribed care is scheduled and completed in a timely manner.
RECEPTION JOB:
Cordially greet every patient.
Succinctly answer our multiple phone line system to triage explain the different types of care we provide; and make appointments for all callers
Garner patient demographics (name, phone #, insurance, send out proper forms online etc)
Prepare examination packets and keep them in order along with our Patient Interaction Log to allow us to know what their appointment was and briefly what is to be done at the next visit
Present patient fees and collect them based upon our financial protocols
Any forms to leave our office to go to our HIPAA coordinator to approve prior to sending out
Recall patients overdue for their visits (using online messaging and phone calls)
Keeping the reception area clean
Additional job delineation will be shown on our ORG Board of Responsibilities
BACK OFFICE JOB:
Perform preliminary tests and record data before the patient sees our doctor, including full CH and recording data and noting what is required for the next visit the patient will be having
Scribe for our doctor augmenting any additional CH information he elicits as well as all testing he conducts, as well as his impressions/ diagnoses, and treatment options along with when to return to our clinic (and what will be done….and make sure the next appointment is scheduled)
Help with frame selections and contact lens orientations as prescribed based upon the types of prescriptions our doctor has Rxed (inclusive of medications)
Calculate, present and have receptionist collect fees
Help with additional special testing for glaucoma, sports vision, amblyopia, and other areas
Keeping the back office area clean and sterilized
Additional job delineation will be shown on our ORG Board of Responsibilities
Times of Work
8 hour shifts except unless there are special patient needs requiring occasional overtime
Work days: Monday through Friday, rarely a Saturday
8 hour split shift schedules 8:00 to 6:30 (8:00 to 5:00 or 9:30 to 6:30) once set not changing except when other staff out sick or on vacation or office closed)
- Office is open for patients
- M 8:00 to 6:00 T 8:00 to 6:30 W 8:00 to 6:30 Th 8:00 to 6:00 F 8:00 to 6:00
- Vacation 1 paid work week after completing one year 2 paid work weeks each year thereafter
- Office Meetings Practice Business and Continuing Education Once a month First month of each Quarter all day long Second and Third month of each Quarter half day
- Attire guidelines set: as posted or discussed with our CFO or OM
NO SMOKING, ALCOHOL, OR STREET DRUGS ALLOWED
MUST ADHERE TO HIPAA RULINGS (no discussion of patients and records confidential)
MUST COMPLETE ALL WORK BEFORE GOING HOME EACH DAY AND ALL RXS COMPLETED AND FEES COLLECTED.
Breaks: 1 in the morning shift and 1 in the afternoon shift: for restroom usage, drink, and phone use
Breaks are to be taken on a floating basis to maintain patient continuity of care
- NO PHONE usage during work unless for family emergencies
- Lunch:
- an hour in the middle of your work day- floating basis to maintain patient continuity of care
Job Type: Full-time
Pay: From $17.50 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Professional development assistance
- Referral program
- Vision insurance
Work Location: In person
Title: Optometric Assistant/Receptionist
Company: PAVILION GARDEND PROF CENTER
Location: Fresno, CA
