Overview
Optician Technician Jobs in Fort Madison, IA at Team Staffing Solutions, Inc.
Job Summary
Seeking a customer-focused, outgoing individual with retail sales experience and strong computer skills. This role includes assisting patients with frame selection, eyewear sales, measurements, and follow-up care. Must be comfortable working on the computer and providing excellent customer service. This is a temp-to-hire position!
Responsibilities
Responsible for internal merchandising of frames, spectacle lenses and eyewear accessories, as well as all product support functions. Dispensing of eyewear, sales and follow-up service to patients.
Basic Functions:
Create displays, assist patients with frame selection, measuring and specifying frame orders, placing frame orders, checking RX and quality when eyewear orders are received, calling patients to schedule eyewear pickup, explaining patient adaptation to new lenses and care of lenses, two week follow-up with patient, maintaining clean and neat frame style area, return of broken warranty frames to supplier, tracking of delayed patient RX’s, eyewear adjustments and repairs.
- Interpreting optical prescriptions written by optometrists or ophthalmologists;
- Giving advice to patients on lens type, frames and styling;
- Taking frame and facial measurements to ensure correct fit and positioning;
- Advising partially sighted patients on the use of low vision aids;
- Advising patients when adjustments or repairs to spectacles are needed;
- Selecting, managing and ordering a range of optical approved products;
- Ordering lenses from approved labs;
- Checking lenses on delivery to ensure that they meet the required specifications;
- Arranging and maintaining dispensing area displays;
- Assisting with general office duties included but not limited to answering the phone, scheduling appointments, greeting patients etc.
Team Staffing is an Equal Opportunity Employer
Pay: From $14.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Referral program
- Vision insurance
Work Location: In person
Title: Optician Technician
Company: Team Staffing Solutions, Inc.
Location: Fort Madison, IA
