Overview
Operations Assistant (Remote) Jobs in Metro Manila, National Capital Region, Philippines at Virtual Method
Title: Operations Assistant (Remote)
Company: Virtual Method
Location: Metro Manila, National Capital Region, Philippines
Company Description
Virtual Method is a virtual staffing agency dedicated to empowering businesses through strategic partnerships built on integrity, trust, and leadership. We specialize in providing expert virtual assistants to enhance productivity, efficiency, and work-life balance for entrepreneurs and businesses. As a women-owned and operated company, we are committed to creating career opportunities that enable individuals to thrive and achieve success globally. Our comprehensive and cost-effective services include administrative support, customer service, marketing assistance, social media management, and more. With a rigorous vetting process and tailored solutions, we aim to drive growth and value for our clients.
Role Overview
We are looking for a detail-oriented Operations Assistant to support agency operations by monitoring Virtual Assistant (VA) attendance, reporting, time tracking, and payment data through structured systems. This role focuses on visibility, accuracy, and process compliance — not micromanagement or task supervision.
Key Responsibilities
- Monitor VA attendance, lates, absences, and missing logs
- Ensure End-of-Day (EOD) reports are submitted and reviewed
- Audit time tracking and identify missing or inconsistent hours
- Validate hours and prepare payment data for processing
- Identify operational issues and follow up as needed
- Maintain accuracy across HRIS, tracking tools, and reports
- Support VAs with process-related questions (non-micromanagement)
- Assist with contractor status updates and offboarding coordination
Requirements
- 2+ years of experience in operations, admin, or a similar role
- Strong attention to detail and organizational skills
- Experience working with remote teams or virtual assistants preferred
- Experience handling time tracking or payment data is a plus
- Comfortable using Google Sheets/Excel and tracking systems
- Able to work independently in a process-driven environment
Ideal Candidate
- Process-driven and detail-oriented
- Comfortable working with data and systems
- Strong written communication skills
- Proactive and organized
- Able to maintain accuracy and consistency
