Office Specialist 2

03/12/2026

03/26/2026

Department of Human Services

$3,515 – $4,738

Employee

Office Specialist 2

• Provide administrative and records support by managing front lobby operations, answering phone calls, responding to inquiries, and clearly communicating agency rules and policies.
• Issue and track vouchers, transportation passes, and parent mileage reimbursements, accurately logging all transactions.
• Support protective services staff by entering case data and documentation into the OR-Kids database.
• Request and gather relevant records, including police reports, out-of-state histories, court documents, and physical or mental health records, as needed.
• Coordinate the scheduling and rescheduling of client visits for the branch office, ensuring accuracy and timeliness.
• Assist with researching and verifying parent information, and handle related calls, mail, and documentation.

• A valid driver’s license and acceptable driving record are required for this position. AND
• Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents; OR
• An associate degree in any field; OR
• An equivalent combination of education and experience.

• Demonstrated track record of effective collaboration, marked by strong emotional intelligence, servant leadership, and productive stakeholder partnerships.
• Demonstrated competence in serving the needs of both internal and external customers.
• Demonstrated experience in proficient usage of web-based applications and programs such as Word and excel.
• Proven resilience and professionalism when managing high‑pressure situations.
• Experience maintaining a high standard of organization, consistency, and attention to detail in administrative related tasks.

• Please make sure your application materials, resume and job history, are clearly outlined as this information will be used to determine your starting salary range. Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application.
• The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an educational institution during the application process.
• The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification

• Work Locations: District offices and community sites.
• Travel: This position will travel to provide coverage to other offices in the district. Occasional travel for meetings, trainings, and other case related activities. This includes required occasional overnight travel.
• Hours: Regular work week with fluctuating hours; occasional overtime may be needed, including evenings and weekends.
• Physical Requirements: Frequent physical activity, including lifting up to 50 pounds and assisting children with car seats.
• This role involves handling sensitive topics related to trauma, abuse, and crises, requiring a trauma-informed approach that is essential to ensure a safe environment.
• You may interact with individuals who have experienced trauma and may have difficulty managing their emotions.
• Be prepared for stressful situations that require quick decision-making to ensure safety for yourself and others.

• If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification.

  Additional background check information.
• The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.
• Finalists must be cleared by the FBI Criminal Justice Information Services (CJIS) through a fingerprint-based criminal records check.

• ODHS Employee Resource Group

  communities that promote shared learning.

• Cost of Living Adjustments.
• Annual salary increases (until you reach the top of the listed salary range).
• Amazing

  benefits package

  .

• Possible eligibility for the

  Public Service Loan Forgiveness Program

  .

• Eligible Veterans and Oregon National Guard servicemembers (current and former) who meet the qualifications of the position will be awarded candidate preference. For more information, please visit

  Veterans Resources.

• This is a permanent, full-time position and is represented by the Service Employees International Union (SEIU).
• The salary range listed is the non-

  PERS

  monthly salary range. If you are already a participating PERS member or once you become PERS eligible,

  the salary range will increase

  by 6.95%.

• This recruitment may be used to fill future vacancies in the same classification.

• The recruiter for this position is Yvette Medford. Please include the REQ# when corresponding.
• Email:

  [email protected]
• Phone (call or text): 541-709-0306