Overview
Office & Sales Support Coordinator Jobs in East Canton, OH at Worthington Products
Worthington Products is a small business located in East Canton, Ohio. We design and supply floating barrier systems used at dams, hydropower plants, reservoirs, and other waterway facilities.
We are looking for a dependable, detail-oriented person to support our office, sales, and customer follow-up activities.
This is a hands-on office role. The right person will be comfortable answering phones, entering orders, helping prepare quotes, maintaining customer records, running reports, creating spreadsheets, and following up on open items.
This is also a small-business office environment. We are busy, and priorities can shift during the day. The right person will be organized enough to keep track of their work, flexible enough to adjust when needed, and comfortable asking questions when something is unclear.
This position requires accuracy, organization, clear communication, and a willingness to help where needed.
This is a fully onsite role located in East Canton, Ohio. Candidates must reside within a reasonable commuting distance or be willing to commute to the office.
What You Will Do
- Answer phones and direct calls or messages appropriately
- Assist with order entry and related paperwork
- Help salespeople prepare quotes and customer information
- Maintain customer, contact, and opportunity records in HubSpot
- Run basic reports in QuickBooks
- Create and update Excel spreadsheets
- Use Excel formulas to organize and review information
- File, scan, and organize documents
- Follow up on open items with coworkers, customers, and vendors
- Help keep information accurate, current, and easy to find
What We Are Looking For
We are looking for someone who:
- Shows up reliably and on time
- Pays close attention to details
- Communicates clearly by phone, email, and in person
- Is comfortable using Excel
- Can learn business software and follow written procedures
- Takes notes and keeps track of assigned tasks
- Can work with interruptions without losing track of priorities
- Is willing to help with different types of office and sales support work
- Asks questions when something is unclear
- Takes pride in doing routine work correctly
Helpful Experience
- Prior experience in any of the following areas would be helpful:
- Office administration
- Sales support
- Customer service
- Order entry
- QuickBooks
- HubSpot or another CRM system
- Excel spreadsheets and formulas
- Basic bookkeeping or financial reports
A working knowledge of Excel is essential. Basic bookkeeping or financial understanding is helpful. Curiosity about AI tools and how they can improve office work is also helpful.
This Job Is a Good Fit If You
- Like staying organized
- Are comfortable doing detailed office work
- Take pride in accuracy
- Enjoy supporting customers and coworkers
- Want steady work with a stable small business
- Are willing to learn our systems and processes
- Can shift between different tasks during the day
- Are comfortable asking questions when something is unclear
- Want to become valuable over time
This Job Is Not a Good Fit If You
- Dislike routine office work
- Struggle with follow-through
- Need constant reminders to complete tasks
- Avoid phone calls or written communication
- Are careless with details
- Become frustrated when priorities change during the day
- Need every task fully defined before you can get started
- Are uncomfortable asking questions when something is unclear
- Are looking for short-term work only
Basic Requirements
- Working knowledge of Microsoft Excel
- Comfortable using email, computers, and business software
- Clear written and verbal communication skills
- Ability to work on-site at our office in East Canton, Ohio (5 days a week)
- Prior office, sales support, customer service, or bookkeeping experience preferred
Pay: $50,000.00 per year
Benefits:
- 401(k)
- Flexible spending account
- Health savings account
- Paid time off
Work Location: In person
Title: Office & Sales Support Coordinator
Company: Worthington Products
Location: East Canton, OH
