Overview
Office & Operations Assistant (QuickBooks, Wix) – Arcade, Pinball & Amusements Jobs in Wood Dale, IL at Midwest Gaming Sales & Leasing
Job Title: Office & Operations Assistant (Wix, QuickBooks) – Midwest Gaming
Company: Midwest Gaming
Industry: Pinball & Arcade Games
Location: Office / Showroom (In-Person)
About Midwest Gaming
Midwest Gaming is a long-established and growing company in the amusement industry, specializing in pinball machines and classic arcade games. We help bring the excitement of arcades to homes, businesses, and entertainment spaces. With a strong reputation built over many years, we are continuing to grow as interest in pinball and arcade gaming continues to surge.
Our showroom is filled with exciting machines, and we’re looking for someone who enjoys working with people and wants to be part of a fun and unique industry.
Position Overview
We are looking for a reliable, organized, and personable Office & Operations Assistant to join our team. This role supports daily business operations including administrative work, ecommerce management, bookkeeping support, and customer communication.
You will help manage emails and calls, support our Wix store, assist with QuickBooks tasks, and occasionally greet customers visiting our showroom.
This is primarily an administrative and operations role, with light customer interaction when visitors arrive at the showroom.
This is a full-time, in-person position, and Saturday availability is preferred.
Important: This is not a sales position. Your role is to welcome visitors, answer basic questions, and help customers access the showroom. Our team handles the sales process.
What You’ll Do
Administrative & Operations Support
- Maintain organized records and documentation
- Assist with order tracking and internal communication
- Support general office and operational tasks
- Help ensure smooth daily business operations
Customer Communication
- Answer incoming phone calls
- Respond to customer emails and inquiries
- Help schedule showroom visits
- Provide general information about arcade and pinball machines
Wix & Ecommerce
- Manage and update product listings
- Assist with online order processing and tracking
- Update product information and images when needed
QuickBooks Support
- Enter and categorize transactions
- Assist with invoices and financial organization
- Support bookkeeping tasks in QuickBooks Online
Social Media & Marketing
- Assist with posting social media content
- Help promote arcade and pinball machines online
- Share new arrivals, showroom highlights, and promotions
Showroom Support
- Welcome customers visiting our showroom
- Provide access to the showroom and assist with basic questions
- Help ensure visitors have a positive experience
No Arcade Experience Required
You do not need prior experience with pinball or arcade machines. We’re happy to teach you the basics about our equipment. The most important qualities are organization, reliability, and great communication skills.
What We’re Looking For
- Experience with QuickBooks Online
- Experience managing WIX stores
- Experience posting on social media platforms (Facebook, Instagram, etc.)
- Strong customer service and communication skills
- Organized, dependable, and detail oriented
- Comfortable answering phones and greeting customers
Position Details
- Full-time, in-person position
- Saturday availability preferred
- Weekly schedule will include Saturday with other days discussed
- Opportunity to grow with a well-established and expanding company
Compensation
- $23 – $30 per hour depending on experience
Why Join Midwest Gaming?
- Work in a fun and unique industry
- Be part of a long-established and growing business
- Friendly environment in an industry that brings fun to our customers.
Pay: From $23.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Experience:
- QuickBooks: 3 years (Required)
- Wix: 1 year (Preferred)
Work Location: In person
Title: Office & Operations Assistant (QuickBooks, Wix) – Arcade, Pinball & Amusements
Company: Midwest Gaming Sales & Leasing
Location: Wood Dale, IL
