Overview

Office Assistant II – Extra-Help Office Assistant II Jobs in Merced, CA at Merced County

Title: Office Assistant II – Extra-Help Office Assistant II

Company: Merced County

Location: Merced, CA

Examples of Duties

This recruitment is being established to obtain a current eligible list for both Full time and Extra-Help vacancies. Extra-Help are not entitled to county benefits and are limited to a maximum of 25 hours per week. Extra-Help pay is $18.40 per hour.

Duties may include, but are not limited to the following:

  • Assist the public in person or by telephone and obtain information needed in order to determine appropriate action to be taken.
  • Answer inquiries related to the department's services, programs and operations. Disperse relevant information and refer clients to the appropriate personnel or location.
  • Explain proper use of forms and documents, screen and distribute incoming mail, material, and letters.
  • Make appointments, screen and route incoming calls using a phone console or routing equipment.
  • Maintain a variety of department personnel, financial, and statistical files and records in accordance with prescribed procedures and regulations.
  • Check and review a diversity of information for completeness and accuracy, resolving discrepancies and errors.
  • Perform numerical, alphabetical, chronological and/or subject matter filing, control logs, researches and assembles information from different locations.
  • Compile and assemble information from various sources and produces a variety of computer-generated materials such as graphs, letters, reports, and fiscal or statistical statements.
  • Proof-read typewritten material for grammar, punctuation, spelling, sentence structure, format, layout and clarity of language. Verify completeness and accuracy of references and identify and correct errors.
  • Compose letters in response to requests for general information, ensuring the information provided is complete, accurate, and consistent with prescribed forms, procedures and regulations.
  • Order supplies, monitor inventories, arrange for equipment repair, and maintain property control records.
  • Some positions may be required to be fluent in languages in addition to English.

Experience

Minimum Qualifications

One (1) year of full-time experience performing clerical work in an office environment.

Desirable

Type at a corrected rate of 45 words per minute from clear copy.

Essential Functions

  • Operate a personal computer and other modern office equipment.
  • Communicate effectively with others in person, in writing, and over the telephone.
  • Analyze data, interpret directions, procedures and regulations, and develop appropriate responses.
  • Create correspondence, spreadsheets, and presentation materials using various computer software programs.
  • Respond appropriately to situations.
  • Complete multiple priority projects with conflicting deadlines and under stressful conditions.
  • Maintain confidential information in accordance with legal standards and/or County regulations.
  • Frequent use of depth perception, peripheral vision and color perception.
  • Frequently lift, carry, reach, push, pull, twist and manipulate large and small objects.
  • Occasionally kneel, bend, twist, squat, balance and crawl.
  • Frequent use of hand-eye coordination.
  • Occasionally lift and carry up to 40 pounds.
  • Normal dexterity, frequent holding and grasping.
  • Sit, stand or walk for long periods of time.
  • Frequent use of data entry device including repetitive hand and arm motion.
  • Regular attendance is an essential function.

Knowledge Of

  • Basic mathematical functions.
  • Clerical and department work practices, procedures, programs, services, policies, and regulations.
  • Correct English usage, grammar, sentence structure, spelling, vocabulary and punctuation.
  • Modern office methods and practices including filing systems, business correspondence, and reception techniques.
  • Business report writing and customer service techniques.
  • Lead work and staff development techniques and practices.
  • Common word processing, spreadsheet, and database software packages.

Ability To

  • Understand and carry out oral and written instructions.
  • Exercise good and independent judgment in determining and selecting appropriate processes, alternative, forms and desired actions within the bonds of established work practices, procedures and commonly used regulations.
  • Make arithmetical calculations with speed and accuracy.
  • Prepare and maintain accurate reports and records.
  • Establish and maintain cooperative and effective work relationships with others.
  • Deal tactfully and courteously with the public, county employees, and other staff.
  • Organize work and carry out assignments with minimum supervision.
  • Communicate effectively both orally and in writing.
  • Lead and train subordinate employees effectively.
  • Proofread material.

Typing Skills

  • Type at a corrected rate of 45 words per minute from clear copy.

Why Merced County? A message from the CEO

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