Overview
Office Administrator Jobs in Appleton, WI at Yoshis Home Services
Job Overview
We are seeking a dynamic and highly organized Office Administrator to join our team! This vital role ensures the smooth and efficient operation of our office environment, providing exceptional administrative support, managing daily clerical tasks, and fostering an organized atmosphere for staff, clients, and salespeople. The ideal candidate will demonstrate strong customer service, organizational skills, excellent communication abilities, and proficiency with office management tools and spreadsheets. Your energy and proactive approach will help us maintain a productive workspace and deliver outstanding customer service at all times. We are a growing company and are looking to hire someone ambitious with a growth mindset helping us constantly innovate and optimize our processes.
Responsibilities
- Answer phone calls and collect contact info from new leads
- Answer phone calls and solve problems for current customers (manage communication between customers and technicians / salespeople)
- Oversee calendar management, scheduling jobs for technicians, estimates for our lead estimator and reworks for our operations manager
- Maintain accurate data entry records using our CRM’s Jobber, Flrya, and Skool, manage our spreadsheets and SOP’s through Google Workspace, and use QuickBooks for bookkeeping purposes
- Perform clerical duties such as filing, proofreading documents, and organizing office supplies to ensure a tidy workspace
- Provide exceptional customer support by addressing inquiries via phone or email with professionalism and courtesy
- Track and enter our bi-weekly payroll with 100% accuracy
Experience
(not necessary but highly reccomended)
- Proven office experience or administrative background demonstrating familiarity with clerical tasks and office procedures
- Proficiency in computer skills including Microsoft Office (Word, Excel, PowerPoint), Google Workspace (Gmail, Calendar), and basic data entry techniques
- Experience using multi-line phone systems and handling front desk responsibilities in a fast-paced environment
- Bilingual abilities are highly preferred to effectively communicate with diverse clients and team members (not required)
- Knowledge of bookkeeping software such as QuickBooks is a plus for managing financial records accurately
- Strong organizational skills with the ability to prioritize tasks efficiently and manage time effectively
- Previous experience in customer service roles or as a medical/dental receptionist is advantageous for understanding client needs and maintaining professionalism
Join us as an Office Administrator and become an essential part of a vibrant team dedicated to excellence! Your enthusiasm, attention to detail, and commitment to outstanding service will help us create a welcoming environment where everyone feels valued. We’re excited to support your growth as you contribute your skills to our thriving organization!
Pay: $17.00 – $25.00 per hour
Benefits:
- 401(k)
- Paid time off
- Retirement plan
Work Location: In person
Title: Office Administrator
Company: Yoshis Home Services
Location: Appleton, WI
