Overview
Office Administrator Jobs in Staten Island at A&B Mechanical
Job Summary
A&B Mechanical is a family-owned HVAC company serving the community for over 38 years. We are seeking a motivated, tech-savvy Secretary/Office Administrator to support daily office operations, assist our two office staff members, and help modernize our systems.
In this role, you’ll answer phones, schedule service calls, assist customers, organize records, manage paperwork, type and email proposals to customers, and help transition filing and customer management processes from paper-based to digital systems. We are also looking for someone that can help build our online presence through social media, online marketing, and other digital initiatives.
The ideal candidate is organized, dependable, detail-oriented, and comfortable multitasking in a fast-paced environment. Experience with office software, customer service, digital record management, and technology-driven process improvements is preferred.
Responsibilities
- Answering phones and handling customer inquiries
- Scheduling appointments and service calls
- Managing files, records, and office paperwork
- Data entry and maintaining customer databases
- Typing job proposals for customers
- Coordinating with staff and field technicians
- Managing digital systems and software
- Help build our online presence
- Oversee calendar management, scheduling appointments, and meetings
- Maintain organized filing systems—both physical and digital—ensuring easy access to important documents.
- Provide clerical support including proofreading documents, preparing correspondence, and managing incoming/outgoing mail.
- Offer customer support by addressing inquiries promptly and professionally, ensuring a positive experience for clients and visitors.
Skills
- Proven experience in office administration or clerical roles with strong organizational skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace applications.
- Excellent phone etiquette with experience managing multi-line phone systems effectively.
- Strong computer literacy combined with quick typing skills for efficient data entry and document processing.
- organizational skills with keen attention to detail; ability to prioritize tasks effectively.
- Experience in customer service roles demonstrating professionalism and excellent communication skills.
- Knowledge of office management procedures including filing systems, inventory control, and supply ordering.
- Ability to proofread documents meticulously to ensure accuracy before distribution.
- Time management skills that enable juggling multiple responsibilities seamlessly in a fast-paced environment. Join us as an Office Administrator and become an integral part of a vibrant team dedicated to excellence! Your energy, expertise, and enthusiasm will help create an efficient workplace where everyone feels valued and supported.
Job Type: Full-time
Pay: $24.95 – $30.05 per hour
Benefits:
- Paid time off
Work Location: In person
Title: Office Administrator
Company: A&B Mechanical
Location: Staten Island