Overview
NEW** Administrative & Scheduling Coordinator – Community Care for Adults with I/DD Jobs in Solano County, CA at Tomorrow House SLS & ILS
Are you the person who keeps everything running?
Tomorrow House Supportive Living is hiring an Administrative Operations & Scheduling Coordinator who thrives on complexity, takes ownership seriously, and understands that behind every well-supported client is a schedule that held, a system that worked, and a team that showed up.
This is a leadership-level operations role at the center of everything THSL does. You’ll own master scheduling and real-time coverage across our SLS, ILS, and CFS programs, manage documentation and compliance systems, coordinate data tracking and reporting, support staff training and onboarding, and contribute to marketing and outreach efforts. You’ll also do what every THSL leader does: show up for clients and for the team when it matters most.
If you’re an operations professional who is energized by high-stakes coordination, takes pride in systems that actually work, and wants to be part of a mission-driven organization that values the people who keep it running — this role was made for you.
What You’ll Own
Scheduling & Staffing
- Own the master schedule for all direct support staff across SLS, ILS, and CFS programs
- Ensure 100% client coverage — anticipating gaps, managing call-offs, and resolving emergencies in real time
- Approve PTO, shift swaps, and schedule changes with coverage and client safety always as the first priority
- Monitor overtime, coverage risks, and staffing imbalances and bring solutions to leadership
Documentation, Records & Compliance
- Maintain client records, compliance binders, and electronic files in audit-ready condition
- Track progress notes, MARs, SIRs, assessments, and IPP documentation for completion and accuracy
- Manage agency databases, generate reports, and conduct data quality checks
- Support QA reviews, audits, and utilization reviews across all programs
Office, IT & Administrative Operations
- Run daily office operations — supplies, vendors, facilities, and front-office functions
- Serve as the first-line IT coordinator for basic support needs and external vendor escalation
- Support leadership with reporting, summaries, dashboards, and internal communications
Staff Training & Support
- Support new staff onboarding logistics, system access, and scheduling orientation
- Coordinate internal trainings, staff meetings, and in-services
- Provide staff guidance on scheduling protocols, documentation standards, and administrative processes
Marketing & Brand Support
- Maintain a basic marketing calendar for hiring, outreach, and brand visibility
- Create and schedule social media content — program highlights, staff spotlights, community updates
- Assist with flyers, brochures, slide decks, and recruitment materials using approved templates
Leadership Team Expectations
This is a leadership role, and THSL leaders share responsibility. That means:
- Rotating after-hours on-call coverage with the leadership team for urgent staffing and client situations
- Stepping in to provide operational and field support when all routine staffing options have been exhausted
- Showing up for clients and for each other — because that’s how we operate
What We’re Looking For
Required:
- Valid California driver’s license and reliable transportation
- Availability for shared after-hours on-call rotation as part of the leadership team
- Willingness to provide operational and field support coverage when staffing gaps require it
- 3–5+ years of progressive administrative experience, including significant staffing or scheduling responsibility in healthcare, social services, or a 24/7 multi-site environment
- Demonstrated experience with scheduling systems, databases, spreadsheets, and office technology
- Strong organizational skills, sound judgment, and calm under pressure
Preferred:
- Experience in SLS, ILS, CFS, or similar community-based programs
- Familiarity with Regional Center systems and Title 17 compliance
- Bachelor’s degree in a related field or equivalent experience
- Bilingual in English and Spanish or another threshold language — strongly preferred
What You’ll Get
- $60,000 – $75,000 per year, depending on experience
- Travel stipend for regular travel within the service region
- Mileage reimbursement at the current federal rate
- Medical, dental, vision, and life insurance
- 401(k) retirement plan
- Paid time off per California law
- Flexible work options available for qualified candidates
Ready to own the infrastructure behind mission-driven care? Apply now and complete all screening questions — we move quickly for the right candidate.
Tomorrow House Supportive Living is an equal opportunity employer.
Pay: $28.00 – $34.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Application Question(s):
- Do you have at least 3 years of experience managing staff schedules or workforce coverage in a healthcare, social services, or community-based setting?
- Do you have a valid California driver’s license and reliable personal transportation for regular travel within the multi-county service region?
- When staffing gaps cannot be resolved through routine scheduling, THSL leadership steps in to help ensure client coverage in the field. Are you willing to make yourself available for this when needed?
- How many years of experience do you have managing staff schedules or workforce coverage in a healthcare, social services, or multi-site environment?
- This role requires you to manage complex, real-time staffing coverage while also maintaining compliance systems, supporting staff, and contributing as a member of a leadership team that shares after-hours responsibility. In two or three sentences, describe how you’ve managed high-stakes, competing operational demands in a past role — and what you did when something fell through the cracks.
Work Location: In person
Title: NEW** Administrative & Scheduling Coordinator – Community Care for Adults with I/DD
Company: Tomorrow House SLS & ILS
Location: Solano County, CA
