Overview
Medical Spa Receptionist Jobs in Nashville, TN at Avera Aesthetics and Wellness
Company Overview:
We are a part of the Arizona Aesthetics family, a well‑established aesthetics brand with over 15 years of experience delivering safe, results‑driven treatments. We are a leading medical spa specializing in cutting-edge stem cell therapies for hair restoration. Our mission is to provide innovative and effective treatments to enhance our clients’ well-being and quality of life.
Position Overview:
We are seeking a proactive and organized individual to join our team as a Medical Spa Receptionist. As the first point of contact for our clients, the receptionist plays a crucial role in ensuring exceptional customer service and efficient office operations. This role requires strong communication skills, attention to detail, and the ability to multitask effectively.
This role requires a high level of independence, reliability, and professionalism, including opening and closing the office and serving as the primary on‑site representative of Avera Aesthetics and Wellness.
If you are a dedicated and customer-focused individual with a passion for contributing to the health and well-being of others, we invite you to join our team at Avera Aesthetics and Wellness
Responsibilities:
· Greet and welcome clients in a friendly and professional manner.
· Answer phone calls and emails promptly, providing accurate information and addressing inquiries or concerns.
· Schedule recurringappointments for clients using our electronic scheduling system, ensuring optimal utilization of time and resources.
· Manage the reception area, including maintaining cleanliness and organization.
· Coordinate with medical staff to ensure seamless patient flow.
· Process payments and manage financial transactions accurately.
· Order and maintain inventory of office supplies, ensuring adequate stock levels.
· Assist with administrative tasks as needed, such as data entry and filing.
Qualifications:
· Previous experience in customer service or receptionist role preferred.
· Excellent communication and interpersonal skills.
· Strong organizational skills with the ability to prioritize tasks effectively.
· Proficiency in using computer applications, including Microsoft Office, electronic scheduling systems, and billing applications.
· Attention to detail and accuracy in handling administrative tasks.
· Ability to always maintain confidentiality and professionalism.
· Knowledge of medical terminology and experience in a healthcare setting is a plus.
Qualifications:
· Previous experience in customer service or receptionist role preferred.
· Excellent communication and interpersonal skills.
· Strong organizational skills with the ability to prioritize tasks effectively.
· Proficiency in using computer applications, including Microsoft Office, electronic scheduling systems, and billing applications.
· Attention to detail and accuracy in handling administrative tasks.
· Ability to always maintain confidentiality and professionalism.
· Knowledge of medical terminology and experience in a healthcare setting is a plus.
Pay: $18.00 – $20.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Free parking
- On-the-job training
- Paid sick time
Application Question(s):
- Please confirm your availability for the following schedule:
- Tuesday–Friday: 9:00 AM – 5:00 PM
- Saturday: 9:00 AM – 3:00 PM
- Select holidays (as listed in the job description)
- Briefly describe your experience working in a customer facing role (front desk, receptionist, hospitality, healthcare, or similar). What did you enjoy most about it?
- This role involves handling confidential client and medical information. Please describe any experience you have working with sensitive or private information (medical, financial, or personal).
- This role requires managing phones, clients at the front desk, scheduling, and payments—sometimes simultaneously. How comfortable are you working in a fast paced environment?
- What interested you in working at a medical spa focused on aesthetics and wellness?
- Have you worked in a medical, dental, wellness, or aesthetic setting before?
- Please share an example of a time you had to handle an issue or make a decision at work without a manager immediately available.
- This role is fully on site in Nashville, TN. Approximately how long would your one way commute be during our regular business hours?
- Which of the following systems have you used in a professional setting? (Select all that apply)
☐ Microsoft Office (Outlook, Excel, Word)
☐ Appointment scheduling software
☐ Payment processing / POS systems
☐ Electronic medical records (EMR/EHR)
☐ CRM system
☐ None of the above (willing to learn)
- The pay for this role is $18 – $20 per hour, depending on experience. (40 hours/week). Does this meet your current expectations?
Education:
- High school or equivalent (Preferred)
Ability to Commute:
- Nashville, TN 37203 (Required)
Work Location: In person
Title: Medical Spa Receptionist
Company: Avera Aesthetics and Wellness
Location: Nashville, TN
