Overview
Medical Secretary/Receptionist Jobs in Westborough at Community Neuroscience Services
Neurology Practice Medical Secretary serves patients and the office team by greeting and helping with; Answering patient calls, verifying patient information, scheduling appointments , obtaining authorization’s for specialty testing; maintaining records and accounts;verifying insurance eligibility; checking benefits; documenting referrals and other duties.
Responsibilities:
- Answers telephones, triage patient calls, send messages to appropriate staff
- Copay collection
- Maintains patient accounts by obtaining, recording, and updating personal information.
- Obtains and Documents Testing Prior-Authorizations
- Verifies Insurance Eligibility and Benefits
- Maintains assigned provider schedules
- Obtains and Documents Referral Authorizations prior to patient appointment
- Contributes to team effort by accomplishing related tasks as needed
- Maintains operations by following policies and procedures; reporting needed changes
- All other duties as directed by the Practice Manager
Skills:
- Excellent Telephone, Written and Inter-personal Communication skills
- An understanding of Insurance plans and CPT / ICD-10 codes is preferred
- Familiarity with web-based Insurance navigation and overall internet and computer skills
- Possess both an individual and team-based work style, with a positive attitude
Qualifications
High School diploma or Equivalent
1 year medical office experience
Medical terminology
Excellent phone and strong customer service skills
Benefit Conditions:
- Waiting period may apply
- Only full-time employees eligible
COVID-19 Precaution(s):
- Personal protective equipment provided or required
- Temperature screenings
- Social distancing guidelines in place
- Sanitizing, disinfecting, or cleaning procedures in place
Work Remotely
- No
Job Type: Full-time
Pay: From $23.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Medical Terminology: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
Work Location: In person
Title: Medical Secretary/Receptionist
Company: Community Neuroscience Services
Location: Westborough
