Overview
Medical Receptionist Jobs in Haines City at Doctor Today
- Patient Experience & Front Desk
- Greet and welcome patients in a professional, friendly manner upon arrival
Registration & Scheduling
- Collect and accurately enter all demographic information for new patients into the EMR; verify and update existing patient information at every visit
- Schedule follow-up appointments before patients leave and manage appointment reminders
- Answer multi-line phones, take detailed messages, and route calls to the appropriate team member
Billing & Insurance
- Collect copays, deductibles, prior balances, self-pay charges, and other applicable payments prior to services being rendered
- Verify patient insurance eligibility via phone or health plan portals prior to appointments
- Retrieve and release medical records in accordance with office policy and HIPAA guidelines
Team Collaboration
- Participate in daily and weekly huddles, providing accurate patient and schedule updates to the care team
- Manage patient check-in and check-out efficiently, ensuring a smooth and positive experience
- Present patients with customer service surveys at checkout and escalate concerns promptly for immediate service recovery
- Routinely check the lobby and restrooms to ensure the office remains clean and presentable
Job Type: Full-time
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Title: Medical Receptionist
Company: Doctor Today
Location: Haines City
