Overview
Medical Receptionist / Patient Care Coordinator Jobs in Sterling, VA at Loudoun Sports Therapy Center
Sterling, VA | No Weekends | $42,000-$47,000
Are you the person everyone relies on?
When things get busy, are you the one who keeps everyone moving?
Do people naturally come to you when there’s a problem to solve, a schedule to organize, or a difficult conversation that needs to happen?
If you’re organized, accountable, and enjoy taking ownership of your work, keep reading.
Loudoun Sports Therapy Center (LSTC) is a growing outpatient physical therapy practice looking for a Patient Care Coordinator to serve as the operational hub of our clinic. You’ll play a central role in helping patients stay on track with their care, keeping the clinic organized, solving problems throughout the day, and ensuring the patient experience reflects our standard: We Listen. We Care. We Get Results.
What You’ll Do
- Coordinate patients schedules and maintain efficient daily flow
- Welcome patients and manage check-in/check-out
- Answer incoming calls, emails, and patient inquiries
- Help patients stay consistent with their prescribed plan of care
- Verify insurance benefits and explain coverage clearly
- Assist with authorizations and administrative processes
- Communicate professionally and confidently with patients, providers, and coworkers
- Identify problems, find solutions, and take ownership of your responsibilities
What Success Looks Like
Success in this role isn’t measured by how many phone calls you answer. Success means:
- Patients feel welcomed and cared for
- Schedules stay productive and organized
- Problems are solved instead of passed off
- Policies and procedures are followed consistently
- Patients stay committed to the care they need
We’re looking for someone who can balance empathy with accountability and remain calm, professional, and effective when things get busy.
What We’re Looking For
- Organized and detail-oriented
- Comfortable at managing multiple priorities at once
- A strong communicator in person, over the phone, and in writing
- Dependable and accountable
- Confident handling difficult conversations when necessary
- Comfortable making decisions and taking ownership
- Motivated to learn and grow professionally
Medical Experience Is Not Required!
Many of our strongest team members came from customer service, hospitality, retail, food service, and administrative backgrounds. We’ll teach you the healthcare side, what we can’t teach is professionalism, accountability, organization, and work ethic.
Compensation and Benefits
- $42,000-$47,000 annually ($20.19-$23.00 / hour)
- Health insurance with employer contribution
- Vision insurance
- Paid time off
- Paid holidays
- Structured onboarding and training
- Opportunities for professional growth and advancement
Schedule
Full-time. Various schedules available, including:
- 6:30am-3:00pm
- 8:30am-5:00pm
- 10:30am-7:00pm
- No weekends!
Growth Opportunities
We believe in developing leaders from within.
In fact, our current Vice President began in a front-office role and advanced through the organization.
If you’re looking for more than just a job and want the opportunity to build a long-term career, we’d love to meet you.
Why LSTC?
If you’re looking for a workplace where your contributions matter, your growth is encouraged, and your work makes a difference every day, we’d love to hear from you.
Apply today.
Pay: $42,000.00 – $47,000.00 per year
Benefits:
- Health insurance
- On-the-job training
- Opportunities for advancement
- Paid time off
- Paid training
- Vision insurance
Work Location: In person
Title: Medical Receptionist / Patient Care Coordinator
Company: Loudoun Sports Therapy Center
Location: Sterling, VA
