Overview
Medical Receptionist – Orthotics & Prosthetics Clinic Jobs in Richland, WA at Tri-Cities Orthotics & Prosthetics
About Us
Tri-Cities Orthotics & Prosthetics is a locally owned medical practice in Richland, Washington. Since 1968, we have been providing high-quality orthotic and prosthetic care with a strong commitment to exceptional patient service, clinical excellence, and long-term relationships. Our team is highly professional, collaborative, and dedicated to improving the lives of the patients we serve.
Position Summary
Tri-Cities Orthotics & Prosthetics is seeking a professional, personable, and organized Medical Receptionist to join our team. This is an excellent opportunity for a career receptionist who takes pride in providing exceptional customer service and representing our practice with professionalism, warmth, and confidence.
As the first point of contact for our patients, referral sources, and visitors, you will play a vital role in creating a welcoming, efficient, and positive experience while supporting the daily operations of our busy specialty medical practice.
Schedule
Monday – Friday
8:00 AM – 5:00 PM (consistent full-time schedule)
Qualifications
* Bachelor’s degree preferred. Equivalent professional experience in a medical specialty practice, legal, dental, financial, or executive office will also be considered.
* Minimum of three years of recent receptionist, front desk, or administrative experience in a professional office environment preferred.
* Proficient with Microsoft Office Suite.
* Experience with insurance verification preferred.
* Strong multitasking, prioritization, and time management skills.
* Excellent communication and customer service skills.
* Exceptional attention to detail and accuracy.
* Ability to thrive in a fast-paced environment.
* Spanish-speaking preferred.
Key Responsibilities
* Welcome and check in patients with professionalism, warmth, and courtesy.
* Schedule and coordinate patient appointments.
* Collect copays, payments, and insurance information.
* Verify insurance benefits and obtain authorizations as needed.
* Accurately enter and maintain patient information.
* Scan, file, and maintain electronic patient records.
* Answer a multi-line telephone system and respond to patient inquiries.
* Process incoming and outgoing mail, faxes, deliveries, and shipping/receiving.
* Support daily administrative operations and maintain an organized front office.
* Open and close the office each day.
What We’re Looking For
The ideal candidate:
* Presents a polished, professional appearance.
* Is warm, personable, and genuinely enjoys helping others.
* Is dependable, organized, and highly detail-oriented.
* Communicates clearly, confidently, and professionally.
* Takes initiative and works well independently and as part of a team.
* Demonstrates sound judgment, discretion, and integrity.
* Creates an outstanding first impression for every patient, visitor, and referral source.
* Is seeking a long-term career with a respected local healthcare practice.
Job Type: Full-time
Pay: $22.00 – $25.00 per hour
Benefits:
- 401(k) matching
- AD&D insurance
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid sick time
- Paid time off
- Retirement plan
- Vision insurance
Application Question(s):
- Which of the following professional office settings have you worked in? (List employer and years.)
Medical specialty practice;
Dental office;
Law firm;
CPA office;
Engineering firm;
Financial services;
Executive office.
Education:
- Bachelor’s (Preferred)
Experience:
- Receptionist: 3 years (Required)
Location:
- Richland, WA 99352 (Preferred)
Work Location: In person
Title: Medical Receptionist – Orthotics & Prosthetics Clinic
Company: Tri-Cities Orthotics & Prosthetics
Location: Richland, WA
