Overview
Medical Receptionist / Medical Assistant Jobs in Ayer at Pleasant Lake Medical Center
Job Summary
We are seeking a dynamic and compassionate Medical Receptionist / Medical Assistant to join our healthcare team. In this vital role, you will serve as the first point of contact for patients, providing exceptional customer service while managing administrative and clinical tasks efficiently. Your energetic approach will help create a welcoming environment, ensuring smooth clinic operations and accurate medical documentation. The ideal candidate will possess strong organizational skills, proficiency with electronic health record (EHR) systems, and a passion for delivering outstanding patient care.
Duties
- Greet patients warmly and manage patient check-in and check-out processes with professionalism and enthusiasm
- Schedule appointments, coordinate patient flow, and manage multi-line phone systems with excellent phone etiquette
- Verify insurance coverage, perform insurance verification, and handle medical billing and collections using EHR platforms
- Review and update medical records accurately while maintaining strict adherence to HIPAA regulations
- Assist clinicians with clinical tasks such as intake procedures, documentation review, and preparing care plans
- Enter CPT (Current Procedural Terminology), ICD-9/10 (International Classification of Diseases), and medical coding details accurately for billing purposes
- Support office management tasks including filing, data entry, and maintaining organized medical records
- Handle administrative duties such as appointment reminders, patient follow-up calls, and managing office supplies
Skills
- Extensive knowledge of medical terminology, ICD-9/10 coding, CPT coding, and medical billing procedures
- Proficiency with EMR/EHR systems
- Strong computer skills with experience in Microsoft Office Suite and health information management software
- Excellent customer service skills coupled with professional phone etiquette and multi-line phone system experience
- Ability to review documentation thoroughly while ensuring compliance with HIPAA standards
- Bilingual abilities are highly desirable to serve diverse patient populations effectively
- Prior clinic or dental office experience is preferred to ensure familiarity with healthcare workflows and dental terminology if applicable
- Strong organizational skills with attention to detail in filing, data entry, and documentation review
- Ability to work efficiently in a fast-paced environment while maintaining a positive attitude
Join our team to make a meaningful difference in patients’ lives by providing top-tier administrative support combined with compassionate clinical assistance. We value energetic professionals committed to excellence in healthcare delivery!
Pay: $20.00 – $22.00 per hour
Benefits:
- Health insurance
- Paid time off
Work Location: In person
Title: Medical Receptionist / Medical Assistant
Company: Pleasant Lake Medical Center
Location: Ayer
