Overview
Medical Receptionist Jobs in New York at Venus
<Job Overview>
Join our dynamic healthcare team as a Medical Receptionist, where your energetic and organized approach will be the first point of contact for patients and visitors. In this vital role, you will manage front desk operations, coordinate patient appointments, handle medical documentation, and ensure seamless communication between patients and healthcare providers. Your proactive attitude and attention to detail will contribute to delivering exceptional patient service and supporting efficient clinic operations. This position offers an engaging environment where your administrative skills make a meaningful difference in patient care.
<Duties>
- Greet patients warmly, verify insurance coverage, and assist with appointment scheduling using EMR (Electronic Medical Records) systems
- Manage multi-line phone systems with professionalism, providing clear information and directing calls appropriately.
- Verify insurance benefits, perform insurance authorization and verification procedures, and handle billing processes including medical collection efforts.
- Maintain accurate medical records by reviewing documentation for completeness, coding using CPT (Current Procedural Terminology), ICD-9/10 (International Classification of Diseases), and ICD coding standards.
- Support clinical staff by preparing patient intake forms, updating health information management records, and assisting with care plan documentation.
- Ensure compliance with HIPAA regulations by safeguarding patient confidentiality during all administrative tasks.
- Utilize office management software such as Microsoft Office and Google Suite
- Process payments for copays and deductibles
<Requirements>
- Proven experience as a Medical Receptionist or in a similar medical office administrative support role; clinic or dental office experience is highly preferred.
- Strong knowledge of medical terminology, ICD coding (ICD-9/10), CPT coding, and medical billing procedures.
- Familiarity with EMR/EHR systems like Epic, Meditech, Athenahealth, eClinicalWorks, Dentrix or Eaglesoft is essential.
- Excellent computer skills including proficiency in Microsoft Office applications and multi-line phone systems.
- Ability to review medical documentation accurately while maintaining attention to detail in fast-paced environments.
- Exceptional customer service skills with professional phone etiquette and effective communication abilities.
- Bilingual abilities are a plus to serve diverse patient populations effectively.
- Knowledge of HIPAA regulations to ensure patient privacy and data security at all times.
- Prior experience with insurance verification, Medicare processes, medical collection efforts, and hospital or dental clinic settings is advantageous. This role is an excellent opportunity for motivated individuals who thrive on providing outstanding patient service while supporting efficient healthcare operations. Join us to be part of a dedicated team committed to compassionate care and administrative excellence!
Pay: $22.00 – $24.00 per hour
Work Location: In person
Title: Medical Receptionist
Company: Venus
Location: New York
