Overview
Medical Receptionist Jobs in Appleton, WI at Northeast Wisconsin Infectious Diseases
About the role:
The Medical Receptionist is a patient facing professional representing NEW Infectious Diseases within the community.
Responsibilities:
- Greeting patients professionally both in person and on the phone
- Optimizing provider schedules and patient satisfaction with efficient scheduling
- Accurately registering patient
- Checking patients in and out when they arrive for medical appointments
- Answering the phone to address patient inquiries and scheduling appointments
- Documenting insurance information, personal information, payment methods and other important patient information
- Updating patient files and appointment information accurately
- Contacting insurance companies regarding coverage, preapprovals, billing and other issues
- Processing payments from patients and handling billing issues between patients and insurance companies
- Managing various types of paperwork and other clerical duties
- Ensuring availability of treatment information by retrieving and updating patient records from multiple systems
- Verifying financial records and collecting patient co-pays and payments
- Releasing patient medical records in accordance with regulations
- Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders
Candidate requirements:
- Communication skills to converse clearly over the telephone and in person
- Organization and time management to manage a variety of tasks effectively
- Attention to detail to schedule patients correctly and communicate scheduling difficulties with providers
- Interpersonal skills to interact positively with patients who may be upset or stressed
- Approved professional background screening
- Sit, walk, stand, bend, squat, climb, kneel, twist, and lift up to 30 pounds independently
- Experience with eClinicalWorks preferred
Pay: $20.00 – $25.00 per hour
Benefits:
- Paid time off
Work Location: In person
Title: Medical Receptionist
Company: Northeast Wisconsin Infectious Diseases
Location: Appleton, WI
