Overview
Medical Receptionist Jobs in Johns Creek at My PAIN CLINIC
Job Summary
About the Role
My Pain Clinic is hiring a highly organized and patient-focused Medical Office Coordinator to lead front-office operations in a busy specialty pain management practice. This position is ideal for an experienced medical front desk professional who excels in patient scheduling, insurance verification, EMR accuracy, and delivering exceptional customer service in a fast-paced clinical environment.
Key Responsibilities
- Manage patient check-in and check-out with professionalism and efficiency
- Answer multi-line phones, triage calls, and communicate clearly with patients and staff
- Schedule new visits, follow-ups, procedures, imaging, and referrals
- Perform insurance eligibility verification, benefits confirmation, and authorization coordination
- Collect copays, deductibles, and outstanding balances in accordance with office policy
- Maintain accurate patient demographics, insurance information, and chart documentation in the EMR/EHR
- Process incoming faxes, scanning, medical records requests, and daily administrative workflow
- Ensure HIPAA compliance and protect all patient health information
- Support smooth clinic flow and positive patient experience throughout the day
Required Qualifications
- Minimum 1 years of recent experience in a medical office coordinator, medical receptionist, or front desk role within a physician practice
- Strong experience with patient scheduling and high-volume phone environments
- Proven insurance verification and patient payment collection experience
- Proficiency using EMR/EHR systems with accurate data entry and attention to detail
- Excellent communication skills, professionalism, and multitasking ability
- Reliable, punctual, and comfortable working in a fast-paced specialty clinic
Preferred Qualifications
- Prior authorization or precertification experience with commercial and government payers
- Background in pain management, orthopedics, spine, neurology, or interventional practice
- Knowledge of medical terminology, ICD-10, CPT basics, and referral coordination
- Bilingual language skills are a plus
Compensation and Benefits
- Competitive hourly pay based on experience
- Stable Monday–Friday schedule with no evenings
- Supportive team culture in a growing specialty clinic
- Opportunity for long-term growth and responsibility
Work Location
In person – Johns Creek/Suwanee, Georgia
Pay: $15.00 – $20.00 per hour
Work Location: In person
Title: Medical Receptionist
Company: My PAIN CLINIC
Location: Johns Creek
