Overview
Medical Front Desk Receptionist (Bilingual): Part-Time Weekend Days (I-215 & Eastern Ave.) Jobs in Las Vegas at My Left Foot Children’s Therapy
Position: Administrative Services Specialist (Sat. and Sun. opening shift)
Company: My Left Foot Children’s Therapy
Location: 8826 S. Eastern Ave., Suite 115, Las Vegas, NV 89123
Job Type: Part-time
Schedule: Saturdays 7:30 PM to 3:30 PM and Sundays 7:30 PM to 3:30 PM
Starting pay: $17.00 hourly
About Us:
My Left Foot Children’s Therapy was founded 21 years ago, with the same mission that we still hold dear today – “to make a REAL difference in the life of EACH child who walks through our doors.” At My Left Foot Children’s Therapy, we provide outpatient pediatric physical therapy, occupational therapy, and speech therapy to thousands of children every week. We currently have 5 pediatric outpatient clinics located in Las Vegas, Nevada, and the surrounding cities and communities of Henderson, North Las Vegas, Summerlin, and Green Valley. The success and continual growth we have achieved over the past 21 years is due to 1.) Our unwavering focus on providing our patients with the highest quality of care and 2.) Treating our employees the way WE would want to be treated.
About the Position:
My Left Foot Children’s Therapy is currently seeking a part-time Administrative Services Specialist to work Saturdays and Sundays from 7;30AM-3:30PM. at our Green Valley clinic. The right person for this position will be a warm, friendly, intelligent, person with great organizational skills and good problem-solving skills, who enjoys children, has a great work ethic, is honest, and takes pride in a job well-done. The most important role of our Administrative Services Specialist is to ensure that our patients, their families, and our therapists always feel supported.
Your Responsibilities as our Administrative Services Specialist:
- To greet our patients and their families, our therapists, and our visitors, in a prompt, friendly, and courteous manner
- To assist patients with the check-in process
- To receive copayments for services and record those payments accurately
- To thoroughly and accurately answer any questions pertaining to our services, our policies, or our mission
- To appropriately refer questions pertaining to patient accounts, insurance, copays, or other financial questions to the appropriate Patient Financial Services personnel
- To protect patients’ rights by maintaining confidentiality of medical, personal, and financial information
- To promptly handle patient complaints or issues with exceptional courtesy, kindness, and respect
- To handle emergencies with professionalism, always following company policy
- To maintain clinic security by following safety procedures and controlling access from the reception desk
- To escort (and supervise) vendors coming into the clinic for maintenance or repairs
- To inspect all areas of the clinic multiple times throughout your shift for safety and cleanliness, and to ensure that every area of the clinic is clean, neat, aesthetically pleasing, and in tip-top shape for our patients and our therapists
- To report the finding of any hazardous conditions, maintenance issues, malfunctioning therapy equipment, or damaged property to management immediately upon notice, and to keep the management up to date on actions taken to resolve the problem, as well as the resolution of the problem
- To remedy any cleanliness issues within the clinic immediately upon notice
- To inspect the area in and around the entrance to our clinic for cleanliness, multiple times throughout your shift, and to remedy any cleanliness issues immediately to ensure a positive first impression of our clinic
- To assist and support our therapists with anything they need help with
- To complete all opening duties at the designated time
- To assist with special events
- To assist with holiday activities and holiday decorating at our clinic
- To ensure that our patients’ families always feel comfortable, cared about, and respected in our clinics
- To use exceptional interpersonal skills when interacting or communicating with My Left Foot Children’s Therapy employees, patients, providers, payors, referrers, or vendors
- To serve as a role model upholding the mission, ethics, policies, and procedural standards of My Left Foot Children’s Therapy
- To maintain confidentiality and respect for personal information of patients and employees of My Left Foot Children’s Therapy
- To foster a culture of inclusivity, equality, and respect amongst our employees, our patients, and our community
Qualifications:
- Minimum of 2 years’ experience in customer service
- Bilingual English and Spanish required
Physical Requirements:
- Seeing, hearing, and speaking
- Sitting for prolonged periods of time
- Working on a computer
- Frequent grasping of objects
- Frequent walking, standing, and stooping
- Reaching above, at, or below shoulder level
- Lifting, carrying, pushing, and pulling objects/supplies of up to 20 lbs
EEO Statement:
My Left Foot Children’s Therapy provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Job Type: Part-time
Pay: $17.00 per hour
Benefits:
- Paid time off
Language:
- Spanish (Required)
Work Location: In person
Title: Medical Front Desk Receptionist (Bilingual): Part-Time Weekend Days (I-215 & Eastern Ave.)
Company: My Left Foot Children’s Therapy
Location: Las Vegas
