Overview
MEDICAL FRONT DESK/RECEPTION Jobs in Madison Heights at City Medical
Overview
We are seeking a dynamic and organized Medical Front Desk/Receptionist to join our healthcare team! This vital role serves as the first point of contact for patients and visitors, ensuring a welcoming environment while efficiently managing administrative tasks. The ideal candidate will possess strong communication skills, excellent attention to detail, and a passion for providing exceptional patient service. Your energetic approach will help streamline clinic operations, support medical staff, and enhance patient experiences from check-in to check-out.
Responsibilities
Greet patients and visitors warmly, ensuring a positive first impression and smooth check-in process
Verify insurance coverage, perform insurance eligibility and benefits verification, including Medicare and Medicaid processing
Schedule appointments using EMR (Electronic Medical Records) AthenaOne
Collect and process payments
Manage office records in compliance with HIPAA regulations
Answer multi-line phone systems professionally, providing information or directing calls to appropriate staff
Assist with medical intake procedures, including collecting patient information .
Experience
Prior clinic or medical office experience is required
Strong knowledge of medical terminology.
Familiarity with EMR/EHR systems Athena One
Proven ability to handle insurance verification.
Excellent customer service skills.
Knowledge of HIPAA compliance standards to protect patient confidentiality at all times
Join us in delivering outstanding healthcare experiences! This role offers an engaging environment where your organizational talents and compassionate service make a real difference. We are committed to supporting your professional growth while fostering a positive workplace culture built on respect and teamwork. All positions are paid roles that contribute directly to the well-being of our patients and community.
Benefits:
Paid time off
Work Location: In person
Pay: $22.00 – $25.00 per hour
Benefits:
- Paid time off
Work Location: In person
Title: MEDICAL FRONT DESK/RECEPTION
Company: City Medical
Location: Madison Heights
