Overview
Mailroom Specialist Jobs in Madison, WI at EmployBridge
Mailroom & Member Services Associate
Madison, WI
We are currently seeking a dependable and customer-focused Mailroom & Member Services Associate to join our team in Madison, WI. This is an excellent opportunity to work with a valued client in a professional and fast-paced environment.
Schedule
1st Shift: Monday – Friday, 7:00 AM – 5:00 PM
Pay
$18.00 – $20.00 per hour
Bilingual English/Spanish candidates are highly encouraged to apply.
Key Responsibilities
- Receive, sort, and distribute incoming mail accurately and efficiently.
- Prepare outgoing mail by labeling, packaging, and applying the appropriate postage.
- Process loan requests, withdrawals, and policy surrender transactions.
- Handle premium payments, including credit card and online payment processing.
- Answer inbound calls from members and agents, providing information, determining next steps, and preparing required documentation.
- Deliver exceptional customer service while maintaining accuracy and confidentiality.
Qualifications
- Bilingual in English and Spanish preferred.
- Strong communication and customer service skills.
- Excellent organizational skills and attention to detail.
- Ability to manage multiple tasks in a fast-paced environment.
- Previous administrative, mailroom, customer service, or insurance experience is a plus.
Experience in the life insurance industry is a plus but is not required. We will train you. Experience in Customer Service jobs, Strong verbal and written communication skills
Join a team where your attention to detail and commitment to customer service make a meaningful impact every day. Apply today!
Pay: $18.00 – $20.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Work Location: In person
Title: Mailroom Specialist
Company: EmployBridge
Location: Madison, WI
