Hourly, Office Assistant III

General Summary

Posting will remain open until filled. Priority consideration for applications received by March 29, 2026.

The Hub: Federal Way Higher Education Center is a small branch campus of Highline College, located in the heart of Federal Way. As an evening, hourly support person at The Hub, this position is the main point of contact with the public, current students, and faculty. They will serve a vital role in creating an inclusive and welcoming atmosphere, providing clear communication and support to students as they inquire about Highline, directing them to appropriate resources, setting up appointments with The Hub’s Entry Support Specialist, and providing minor technical support to students and faculty.

This position requires a commitment to student service, so the person in this role must be comfortable and effective working in a multicultural, multi-ethnic, multilingual environment and be dedicated to delivering exceptional customer service to a wide range of perspective students. In addition to student service, this role also supports a variety of administrative tasks and partners with Public Safety to ensure a safe and secure environment for our evening students.

Work hours: M-Th, 4:00-8:45 pm.

This is a temporary hourly position that is limited to 12 months or 1050 hours.

Essential Tasks

Reporting to Director, Federal Way Higher Education Center, the Hourly, Office Assistant III will:

• Answer general inquiries at The Hub and direct students to appropriate resources/departments on main campus;
• Help ESOL/evening Hub students with password/account access issues and WIFI connectivity;
• Support ESOL/evening instructors with minor technical support;
• Lock up/secure The Hub and complete closing tasks;
  • Lock all interior doors;
  • Close blinds;
  • Re-stock pantry stations;
  • Shut off digital signage;
  • Ensure exterior doors are locked, and check again.
• Follow established safety procedures at The Hub and partner with Public Safety Officer on-site to ensure student/faculty/staff safety;
• Support The Hub’s social media efforts;
  • Repost partner content;
  • Schedule posts based on social media calendar;
  • Reply to social media comments and DMs.
• Monitor and restock supplies and marketing materials;
• Help students with filling out the Highline application;
• Make appointments for students with the Entry and Support Specialist.

Qualifications

MINIMUM QUALIFICATIONS:

• High school graduation or equivalent.

Supplemental Information

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.

THE COLLEGE

Founded in 1961, Highline College was the first community college to be established in King County and is one of 34 community and technical colleges. More than 350,000 alumni have graduated from Highline over the years. Nestled between Seattle and Tacoma, we are located on the traditional village sites of the Muckleshoot, Puyallup and many other Coast Salish tribes.

Highline prioritizes access for all students, staff, and faculty, which is evident in our Mission, Vision, and Values. We are proud Highline strives to improve access to Education for our student community. Those who come to our college bring unique personal experiences, beliefs, and perspectives and make us better. We strive to provide and highlight resources to support our students, staff, and faculty by fostering a equal opportunity focused workplace that reflects the communities we serve.

APPLICATION PROCEDURE

Your online application must include the following to be considered complete:

1. A detailed resume that addresses the MINIMUM QUALIFICATIONS of the position;

2. A letter of application/cover letter (two-page maximum, recommended) that addresses your ability to meet the QUALIFICATIONS, and KNOWLEDGE, SKILLS AND ABILITIES for the position.

CONDITIONS OF EMPLOYMENT:

National Criminal Background Check may be required.
APPLICATIONS MUST BE FILED ONLINE AT:

https://www.governmentjobs.com/careers/highline

NEED APPLICATION HELP?

Should you have any difficulties uploading your documents or navigating the application process, please contact NEOGOV Technical Support at 1-855-524- 5627, Monday – Friday 6:00 AM to 6:00PM Pacific Time.

HIGHLINE COLLEGE IS AN EQUAL OPPORTUNITY EMPLOYER

Highline College is an equal opportunity employer. We strive to create a working environment that includes and respects all cultural, racial, ethnic, sexual orientations, and gender identities. We strongly encourage applicants to apply without regard to race, color, religion, sex, sexual orientation, national origin, age, marital or veteran status, disability, or any other legal protected status.

REASONABLE ACCOMMODATIONS

The College complies with the Americans with Disabilities Act. Applicants needing accommodations in the application process in an alternative format may contact the Human Resources office at (206) 592-3812. Persons who are deaf or hard of hearing may dial 711 to place a call through Washington Relay, the state’s free telecommunication access service.

TITLE IX POLICY

Highline College complies with Title IX regulations. For details on our policies, see our website https://humanresources.highline.edu/faculty-and-staff/policies/title-ix/

The College appointing authorities reserve the right and may exercise the option to make an employment decision prior to the conclusion of the recruitment process.

NON-DISCRIMINATION STATEMENT

The college provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, marital status, creed, religion, or status as a veteran of war. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types).

The Title IX Coordinator, Danielle Slota, can be reached at (206) 592-3600 or [email protected]. 2400 S. 240th St. Des Moines, WA 98198. Building 12, President’s Office

For accessibility needs, Melanie Lawson, can be reached at (206) 592-3320 or [email protected]. 2400 S. 240th St. Des Moines, WA 98198. Building 12, Human Resources.

The Vice President of Human Resources, Melanie Lawson, can be reached at (206) 592-3320 or [email protected]. 2400 S. 240th St. Des Moines, WA 98198. Building 12, Human Resources.

You can receive this information in an alternate format by contacting [email protected].