Overview

Front Office Coordinator Jobs in St Charles, MO at Craftsmen Industries, Inc.

Title: Front Office Coordinator

Company: Craftsmen Industries, Inc.

Location: St Charles, MO

About Craftsmen Industries

Craftsmen Industries custom manufactures unique specialty trailers and vehicles and large format printed elements for experiential marketing and industrial solutions for brands across the industry spectrum including Boeing, PepsiCo, and Anheuser-Busch. We pride ourselves on creating our products fully in-house from initial design and engineering to fabrication and the finishing touches of graphics and paint.

Our Craftsmen team includes one subsidiary, Schantz Manufacturing. Schantz focuses on custom manufacturing of concession trailers for the fair and festival industry.

Guided by our values, we BUILD by helping bring ideas to life in a dynamic and collaborative environment and we're looking for talented individuals to grow with us!

What Do We Offer?

  • Competitive compensation.
  • Career development opportunities.
  • Benefits including but not limited to Medical, Dental and Vision.
  • 401(k) Match and Much More!

Position Title:*Front Office Coordinator*

Location:

St. Charles, MO

Hours of Work: 8:30am – 5pm

Primary Responsibilities:TheFront Office Coordinator is the first point of contact for visitors, customers, callers, suppliers, and employees, creating a welcoming professional experience at Craftsmen. This individual represents the organization with professionalism, energy, and clear communication while managing incoming calls, greeting visitors, and directing inquiries appropriately.

In addition to front desk responsibilities, the Front Office Coordinator provides administrative and clerical support that helps maintain efficient day-to-day office operations. This role requires strong organizational skills, attention to detail, and a customer-service mindset, along with the flexibility to adapt and manage a variety of tasks in a fast-paced environment. This role also plays an important part in living out our BUILD values daily through consistent professionalism, service, and support across the organization.

*Front Desk and Customer Interaction*

  • Serve as the first point of contact for visitors, customers, employees, and callers.
  • Answer, screen, and direct calls; take and relay messages accurately.
  • Greet visitors and provide information or guidance as needed.
  • Maintain visitor sign-in/out procedures and awareness of staff movements.
  • Support the workforce by managing office tasks enabling employees to stay productive in their roles.

*Administrative and Clerical Support*

  • Provide general administrative and clerical support including tasks such as preparing mailings, stuffing envelopes, alphabetizing documents, and other office duties.
  • Sort and prepare documents for scanning, ensuring attention to detail, quality control, and scan integrity.
  • Save digital files accurately within designated network locations.
  • Perform data entry and maintain organized records.
  • Assist with clerical tasks and administrative requests, as assigned.

*Mail, Deliveries, and Office Coordination*

  • Receive, sort, and distribute incoming mail and deliveries.
  • Operate the postage machine and assist with outgoing mail preparation.
  • Manage the flow of vehicle key drop-off and pick-up.
  • Assist onsite customers by locating vehicles and keys when necessary to support a positive and productive onsite experience.

*Office Operations and Organization*

  • Establish and maintain efficient office workflows so routine tasks are handled promptly and effectively, as needed.
  • Ensure main office areas remain organized, stocked, and well maintained including but not limited to main lobby, walkways, restrooms, conference rooms, restrooms, and lunchrooms.
  • Coordinate routine refrigerator clean-outs to maintain a clean and organized kitchen area.
  • Serve as the main liaison with janitorial and facilities services, addressing facility needs and issues.

*Meeting and Event Coordination*

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