Overview
Front Desk Staff Jobs in Eatontown at ARCH Training
Position Overview
This is not your typical front desk role. As the first and last impression of our gym, you will play a vital role in shaping each member’s experience. We are looking for someone who is personable, professional, and genuinely passionate about fitness – someone members look forward to seeing every day.
Key Responsibilities
- Greet members and guests with warmth, professionalism, and enthusiasm
- Deliver exceptional customer service and build strong member relationships
- Provide tours of the facility and confidently explain membership options
- Maintain a clean, organized, and high-end environment throughout the gym
- Assist with daily operations, including:
- Re-racking weights and organizing equipment
- Support class setup and breakdown, including lifting and moving equipment
- Monitor gym activity to ensure a respectful, adult-only environment
- Communicate clearly and effectively with team members and management
- Cleaning bathrooms and common areas
- Vacuuming and mopping floors
Qualifications
- Previous experience in a customer-facing role (fitness industry preferred)
- Strong interpersonal skills – friendly, approachable, and well-liked
- Reliable, punctual, and respectful with a strong work ethic
- Passion for fitness and a solid understanding of gym equipment and workouts
- Sales experience is a plus (comfortable discussing memberships and pricing)
- Ability to lift at least 45 lbs and assist with physical tasks
- Ability to maintain professionalism in a fast-paced, social environment
What We’re Looking For
We’re not just hiring a staff member – we’re looking for someone who enhances our community. The ideal candidate is someone members trust, enjoy interacting with, and feel comfortable approaching. You should take pride in creating a clean, welcoming, and motivating space for everyone who walks through our doors.
Why Join Us
- Receive a complementary gym membership to ARCH Training
- Be part of a high-end, community-driven fitness environment
- Opportunity to grow within the fitness industry
- Work alongside like-minded, motivated individuals
- Make a real impact on members’ daily experiences
Pay: From $17.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Professional development assistance
Application Question(s):
- Do you have the ability to lift over 45lbs?
- On a scale of 1–10, how would you rate your friendliness and people skills? Why?
- How do you handle slower periods at work – what do you do with downtime?
*
Are you able to work opening shifts (as early as 5:00 AM)? (Yes/No)
- Are you able to work closing shifts (until 10:00 PM)? (Yes/No)
- Days you are available to work (Monday–Sunday):
- Are you available to work weekends? (Yes/No)
Work Location: In person
Title: Front Desk Staff
Company: ARCH Training
Location: Eatontown