Overview
Front Desk – Sales Associate Jobs in Dallas at The Tox Austin SW
Front Desk Lead – Client Concierge
Dallas, TX (University Park) | Full-Time & Part-Time Roles Available | $16–$20/hour + Bonuses + Perks
Be the First Impression. Create the Lasting Experience.
At The Tox, we’re redefining what it means to work in wellness. Our proprietary body-sculpting detox technique is loved by celebrities, athletes, and wellness devotees—and we’re growing fast. We blend holistic healing with lymphatic-based sculpting results to help clients feel lighter, more energized, and confident in their skin.
As our Front Desk Lead, you’ll be the first and last point of contact for every guest—and the energy behind our growing studio. You’ll lead the front of house with intention, polish, and a results-driven mindset. From scheduling and retail to relationships and rebookings, this role is the heartbeat of the studio.
Who You Are
- A warm, polished, client-facing professional who lights up the room
- Obsessed with organization, aesthetics, and luxury service
- Confident in sales conversations and natural at reading people’s needs
- Detail-driven, punctual, and three steps ahead
- Tech-savvy with strong skills in email, SMS, phone, and social DMs
- A proactive team player who loves being part of something meaningful
- Comfortable managing a fast-paced day with a calm, friendly energy
What You’ll Do
Client Experience
- Greet clients by name, set the tone, and manage seamless scheduling
- Handle bookings, reschedules, cancellations, and questions via email, text, phone, and DMs
- Ensure a polished, on-brand front-of-house at all times
Sales & Memberships
- Educate new clients on The Tox Method, packages, and memberships
- Confidently sell retail and treatment add-ons that align with client goals
- Track key metrics (rebooking rate, membership conversion, retail sales)
Operations
- Manage daily front desk flow, POS, opening/closing procedures, and retail inventory
- Coordinate closely with the GM and Technicians for smooth appointment transitions
- Assist with influencer bookings, in-studio activations, and community collabs
Compensation & Perks
- $16–$20/hr base pay
- Monthly bonuses up to $750 based on performance (rebooking, conversion, retail)
- Retail commission opportunity after base threshold
- 1* free treatment/month*
- Studio discounts on services + products
- Team incentives and recognition perks
Schedule
- We’re hiring for Part-Time (~15–28 hrs/week)
- Studio hours: 9am–7pm, 7 days/week
- Must have weekend and holiday availability
- Part-time applicants: Let us know your preferred days—we’ll build a flexible, reliable rotation
✅ Requirements
- 2+ years in spa, salon, fitness, or boutique hospitality
- Confident using platforms like MindBody or CRM/POS tools
- Strong written and verbal communication
- Able to manage multiple client interactions gracefully and professionally
- Experience with rebooking, upselling, and client retention is a plus
What Success Looks Like
- Clients feel cared for, informed, and excited to return
- Daily sales goals (rebookings, retail, memberships) are consistently met or exceeded
- The front desk runs like clockwork—clean, calm, and organized
- You uplift the energy of the studio and set the tone for the team
About The Tox
The Tox Method blends Eastern and Western techniques to sculpt, detox, and rebalance the body. We’re results-driven, energy-forward, and proud to deliver a wellness experience that clients feel instantly and return to consistently. Our Austin team is small, intentional, and passionate about building something impactful—and fun.
How to Apply
Please submit your resume and a short note answering:
“What does it mean to ‘own the vibe’ at a front desk—and why are you the one to do it?”
We review every application personally and are excited to meet the person who will help define The Tox Austin.
Job Types: Full-time, Part-time
Pay: $16.00 – $20.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Application Question(s):
- How many minutes do you live from The Tox Dallas University Park studio (4348 Lovers Ln, Dallas, TX 75225)? Our opening shifts require arriving by 8:30 AM—can you reliably commit to that start time? Please explain.
- This role requires speaking with 25+ clients per day via phone and text, asking for the sale, and selling treatment bundles between $500–$2,500. Describe your experience with CRM tools, and how comfortable you are engaging social events to represent The Tox in the Dallas community & neighboring businesses?
Work Location: In person
Title: Front Desk – Sales Associate
Company: The Tox Austin SW
Location: Dallas
