Overview
Front Desk Receptionist/Office Assistant Jobs in Mandan at West River Chiropractic Co.
Front Desk Receptionist / Office Assistant
West River Chiropractic Co. – Mandan, ND
Full-Time Position
West River Chiropractic Co. is growing, and we are looking for a friendly, organized, and energetic individual to join our team as a Front Desk Receptionist / Office Assistant. This role is the first point of contact for our patients and plays a key part in creating a welcoming, efficient, and positive clinic experience.
About Us
At West River Chiropractic Co., our mission is to provide high-quality, affordable care in a comfortable and caring environment. We strive to not only help patients feel better, but to educate and empower them to take an active role in their health—so they can truly feel better, move better, and live better.
Key Responsibilities/Patient Experience
- Greet and welcome patients with a friendly, professional attitude
- Ensure every patient is acknowledged upon arrival and departure
- Maintain a clean, organized, and inviting front office and waiting area
Scheduling & Office Coordination
- Manage and maintain the daily appointment schedule
- Schedule, confirm, and reschedule patient appointments
- Assist in keeping provider schedules efficient and organized
Payments & Patient Accounts
- Collect and process patient payments
- Verify and update patient information
- Assist with basic insurance and billing tasks
Communication
- Answer phones, return calls, and assist with patient inquiries
- Help guide patient flow throughout the clinic
- Provide general information and support to patients as needed
Patient Education & Support
- Share educational materials and information as directed by providers
- Assist in reinforcing treatment plans and wellness recommendations
Clinical Support
- Assist with basic therapy setup when needed
- Help maintain a clean and organized treatment environment
Marketing & Community Outreach
- Assist with social media content and clinic marketing initiatives
- Support community events and outreach opportunities
What We’re Looking For
- A people person who is positive, welcoming, and always smiling
- Strong communication and organizational skills
- Ability to multi-task and stay calm in a fast-paced environment
- Detail-oriented and dependable
- Comfortable using computers and learning new systems
- Interest in health, wellness, or chiropractic care is a plus
Why Join Our Team?
- Be part of a growing, mission-driven clinic
- Work in a supportive and positive team environment
- Opportunity to make a direct impact on patients’ lives
- Gain experience in healthcare and patient-centered service
If you are someone who enjoys helping others, thrives in a team environment, and wants to be part of a clinic making a difference in the community—we would love to hear from you!
Pay: $15.00 – $18.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Medical Specialty:
- Physical & Rehabilitation Medicine
- Primary Care
- Sports Medicine
Work Location: In person
Title: Front Desk Receptionist/Office Assistant
Company: West River Chiropractic Co.
Location: Mandan
