Front Desk Receptionist/Office Assistant

Overview

Front Desk Receptionist/Office Assistant Jobs in Cranbury, NJ at Market Speed Logistics

OVERVIEW
We are looking for a highly motivated, professional, and dependable individual to join our team as a Front Desk Receptionist / Office Assistant. This position serves as the primary point of contact for visitors, vendors, clients, and employees while also playing an important role in supporting facility security, compliance, administrative processes, and daily office operations.

This role is much more than answering phones and greeting guests. The ideal candidate will serve as a key control point for our operation by monitoring facility access, supporting compliance with company policies and GMP requirements, maintaining critical documentation, communicating with management regarding attendance and operational concerns, and helping ensure our facility remains secure, organized, and professional.

The successful candidate will be personable and welcoming while also being confident and professional enough to enforce company policies, maintain appropriate access controls, and communicate concerns when necessary. We are looking for someone who can balance customer service, administrative responsibilities, and rule enforcement while maintaining a positive and professional demeanor.

This position offers opportunities for growth and increased involvement in administrative and operational support functions for candidates who demonstrate initiative, reliability, strong judgment, and a desire to contribute to the success of the organization.

KEY RESPONSIBILITIES

• Serve as the primary point of contact for all visitors, vendors, clients, contractors, and employees entering the facility while providing professional and courteous customer service.
• Monitor and control access to the building through the lobby entrance and intercom system. Verify visitor appointments, issue visitors safety vests, and ensure all visitors are properly authorized before entering the facility.
• Prevent unauthorized individuals from entering the facility and communicate with management regarding unexpected visitors or security concerns.
• Manage embroidery department customer pickups by responding to intercom requests, retrieving the appropriate order, and completing customer handoff with required pickup signatures.
• Answer incoming calls professionally, respond to inquiries when appropriate, take detailed messages, and forward communications to the appropriate department or individual.
• Facilitate employee attendance callouts and tardiness notifications received by phone or voicemail and communicate attendance updates to management through Microsoft Teams.
• Serve as a checkpoint for employees entering the warehouse by monitoring the metal detector and verifying compliance with company policies, GMP requirements, dress code standards, safety requirements, and warehouse entry procedures before employees enter operational areas.
• Communicate non-compliance concerns to department leadership and management as appropriate.
• Monitor facility camera systems and promptly report suspicious activity, security concerns, unauthorized personnel, or safety issues to management.
• Receive and manage incoming mail, package deliveries, and food deliveries. Assist in distributing deliveries to appropriate departments and employees as needed.
• Scan, organize, and maintain company records and documentation within the company server. This includes visitor logs, employee sign-off sheets, payroll acknowledgment forms, cleaning logs, customer pickup documentation, and other operational records as assigned.
• Assist with scheduling appointments, maintaining calendars, coordinating meetings, and supporting administrative functions such as ordering meeting supplies and/or refreshments, as needed.
• Maintain ownership of the lobby, cafeteria, and common areas, ensuring they remain clean, organized, stocked, and professional in appearance.
• Manage cafeteria and breakroom supplies, including monitoring inventory levels, ordering replenishments, organizing stock, and ensuring coffee, cups, utensils, condiments, and other employee amenities remain available.
• Prepare employee coffee stations, monitor coffee equipment for safe operation, and routinely inspect common areas for cleanliness, organization, and facility concerns, communicating maintenance or housekeeping needs to the appropriate personnel as necessary.
• Communicate effectively with management using telephones, Microsoft Teams, Outlook, radios, and email.
• Report incidents, accidents, workplace concerns, suspicious activity, or security-related matters promptly.
• Support additional administrative, clerical, operational, and compliance-related projects as assigned.
• Other duties as assigned as necessary.

REQUIRED SKILLS

• Minimum 4 years of experience in a receptionist, office assistant, administrative support, customer service, or similar professional role.
• Strong verbal and written communication skills with the ability to interact professionally with employees, visitors, vendors, clients, and management.
• Ability to professionally enforce company policies, facility access requirements, and operational procedures while maintaining positive working relationships.
• Strong organizational, multitasking, and time management skills.
• High attention to detail and ability to maintain accurate records, logs, and documentation.
• Proficiency with Microsoft Office, including Outlook, Word, Excel, and Teams.
• Ability to exercise sound judgment, maintain confidentiality, and handle situations professionally.
• Self-motivated with the ability to work independently, take initiative, and identify areas needing attention.
• Strong work ethic, dependable attendance, and a professional demeanor.
• Ability to learn company policies, GMP requirements, security procedures, and operational processes.
• Comfortable working in a role that balances customer service, administrative support, compliance monitoring, and facility oversight.
• Reliable transportation and flexibility to work overtime as needed.
• Ability to move throughout the facility and stand for extended periods as needed.

PREFERRED SKILLS

• Previous experience in a warehouse, manufacturing, distribution, fulfillment, or logistics environment.
• Experience with document management, record keeping, scheduling, or administrative coordination.
• Experience monitoring facility access, visitor management, or compliance-related processes.
• CPR and/or First Aid Certification is a plus.
• Interest in growing professionally and taking on additional administrative, operational, and compliance responsibilities over time.

OTHER INFORMATION

This is a full-time position with a normal shift time of 7:30AM – 4:30PM. Days of work are Monday through Friday during regular business hours. This position may require long hours and some weekend work as necessary to meet the business obligations, especially during our peak season of September 1st through December 15th.

This role also requires the ability to lift items, bend, or stand as necessary.

WHY THIS ROLE IS IMPORTANT

This position serves as one of the first impressions of our company while also acting as an important control point for our facility. The individual in this role helps maintain the security, professionalism, compliance, and day-to-day organization of our operation.

Success in this position requires the ability to balance excellent customer service with policy enforcement, attention to detail, and sound judgment. This person works closely with management to help ensure visitors are properly managed, employees follow company requirements, documentation is maintained accurately, and operational standards are consistently upheld.

The right candidate will understand that while this role includes receptionist and administrative responsibilities, it also carries significant responsibility in supporting compliance, security awareness, communication, and overall operational effectiveness.

WHO WE ARE

Market Speed Logistics is a family-owned third-party logistics (3PL), fulfillment, and assembly company based in Cranbury, New Jersey. We partner with leading brands across a variety of industries, including the health, beauty, and personal care sectors, to provide warehousing, fulfillment, assembly, kitting, rework, and value-added services.

Our success is built on flexibility, accountability, teamwork, and a commitment to delivering exceptional service to our clients. As we continue to grow, we’re focused on building strong processes, maintaining high quality standards, and creating opportunities for our team members to grow alongside the company.

We value team members who are dependable, professional, and willing to take ownership of their responsibilities. We believe in creating opportunities for growth and development and encourage employees to become increasingly involved in supporting our operations as they demonstrate initiative and capability.

If you’re looking for a role where you can make a meaningful impact, contribute to the success of a growing company, and develop your administrative and operational skills, we’d love to meet you.

Pay: $20.00 – $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Experience:

• Administrative: 4 years (Required)
• Communication skills: 4 years (Required)
• Microsoft Office: 4 years (Required)

Work Location: In person

Title: Front Desk Receptionist/Office Assistant

Company: Market Speed Logistics

Location: Cranbury, NJ