Overview
Front Desk Receptionist Dental Office Jobs in Burbank, CA at Confidential Dental office
Front Desk Administrative Coordinator – Dental Office (PPO & Concierge Experience Required)
We are seeking an experienced, polished, and highly organized Front Desk Coordinator to join our established dental practice. This is an excellent opportunity for a professional who thrives in a patient-focused environment and understands the importance of delivering exceptional service while managing the operational flow of a busy dental office.
About the Role
As the first point of contact for our patients, you will play a critical role in creating a welcoming, professional, and seamless patient experience. The ideal candidate is detail-oriented, proactive, sophisticated in their communication style, and experienced in both PPO insurance administration and concierge-level patient care.
Responsibilities
- Greet and assist patients with warmth, professionalism, and discretion
- Manage appointment scheduling and coordinate provider calendars efficiently
- Verify PPO insurance benefits, eligibility, and coverage
- Collect payments and maintain accurate patient accounts
- Handle incoming calls, emails, and patient inquiries promptly and professionally
- Maintain patient records and ensure compliance with office protocols
- Coordinate patient follow-up, recalls, and confirmations
- Deliver a high-touch, concierge-style experience that exceeds patient expectations
- Collaborate closely with clinical and administrative team members to ensure smooth daily operations
Qualifications
- Minimum 3 years of dental front office experience
- Strong knowledge of PPO insurance verification, billing, and treatment coordination
- Experience working in a concierge, fee-for-service, cosmetic, or high-end dental practice preferred
- Exceptional communication and interpersonal skills
- Professional appearance and demeanor
- Highly organized with excellent attention to detail
- Ability to multitask and remain composed in a fast-paced environment
- Proficiency with dental practice management software
- Strong financial presentation and patient relationship-building skills
What We’re Looking For
The ideal candidate is:
- Professional, polished, and dependable
- Service-oriented with a genuine passion for patient care
- Confident handling financial discussions and insurance matters
- Self-motivated and solutions-focused
- Able to anticipate needs and take initiative
- Committed to creating an exceptional patient experience
Compensation & Benefits
- Competitive compensation based on experience
- Supportive and professional team environment
- Opportunities for growth and development
If you are an experienced dental front office professional who combines strong PPO knowledge with concierge-level customer service, we would love to hear from you.
To apply, please submit your resume along with a brief introduction describing your dental front office experience and what makes you an exceptional fit for this role.
Job Type: Full-time
Pay: $40,000.00 – $60,000.00 per year
Work Location: In person
Title: Front Desk Receptionist Dental Office
Company: Confidential Dental office
Location: Burbank, CA
