Overview
Front Desk Receptionist Jobs in Zeeland, MI at Mast Heating and Cooling
Job Overview
We are seeking an energetic and detail-oriented Front Desk Receptionist to be the welcoming face of our organization. In this vital role, you will serve as the first point of contact for visitors and callers, ensuring a positive and professional experience. Your organizational skills and friendly demeanor will help maintain smooth office operations, manage multi-line phone systems, and support various administrative tasks. This paid position offers an exciting opportunity to contribute to a dynamic team while honing your office management and customer service skills.
Responsibilities
- Greet visitors warmly and professionally, directing them appropriately
- Answer and route incoming calls using multi-line phone systems with excellent phone etiquette
- Perform data entry, filing, and maintain accurate records using Microsoft Office, Google Workspace, and other office software
- Handle clerical duties such as proofreading documents, typing proposals, filing, and supporting administrative tasks
- Assist with office management duties including organization of files and general upkeep of the reception area
- Provide exceptional customer support by addressing inquiries promptly and courteously
- Maintain confidentiality of sensitive information while providing efficient front desk support
- Submit mechanical permits and schedule inspections for equipment installations in a timely manner
Skills
- Proven experience in office management, clerical work, or as a receptionist in a fast-paced environment
- Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel) and Google Workspace tools (Gmail, Sheets, Docs)
- Excellent organizational skills with the ability to multitask effectively and prioritize tasks efficiently
- Exceptional communication skills with a professional phone manner and good typing speed for data entry tasks
- Knowledge of permitting and scheduling inspections is a plus but not required
- Experience with bookkeeping, calendar management, and personal assistant responsibilities is advantageous
- Familiarity with office equipment such as multi-line phones, printers, scanners, and fax machines
- Experience with ServiceTitan software would be beneficial
Join us to be part of a vibrant team where your organizational talents and customer service expertise will make a meaningful impact every day!
Pay: $20.00 – $30.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Parental leave
- Retirement plan
Work Location: In person
Title: Front Desk Receptionist
Company: Mast Heating and Cooling
Location: Zeeland, MI
