Overview
Front Desk Receptionist Jobs in Costa Mesa at California Therapy Solutions
Overview
We are seeking a detail-oriented and compassionate Medical Receptionist to join our healthcare team. The ideal candidate will be responsible for providing exceptional patient service and administrative support in a fast-paced medical office environment. This role requires proficiency in various medical software systems and a strong understanding of medical terminology, coding, and billing practices. The Medical Receptionist will play a crucial role in ensuring smooth operations at the front desk while maintaining compliance with HIPAA regulations.
Duties
- Greet patients and visitors in a friendly and professional manner, ensuring a welcoming atmosphere.
- Manage patient scheduling, including appointment booking, rescheduling, and cancellations.
- Handle incoming calls on multi-line phone systems, addressing inquiries and directing calls as necessary.
- Collect patient information and verify insurance coverage, ensuring accurate documentation.
- Provide clerical support including typing correspondence, managing office supplies, and maintaining cleanliness at the front desk area.
Qualifications
- Previous experience as a Medical Receptionist or in a similar role within a medical office or clinic setting is preferred.
- Strong knowledge of medical terminology, insurance verification processes, and health information management.
- Proficient computer skills including Microsoft Office Suite
- Excellent customer service skills with the ability to communicate effectively both verbally and in writing; bilingual candidates are encouraged to apply.
- Strong organizational skills with attention to detail and the ability to multitask effectively in a busy environment.
- Knowledge of medical billing practices and experience with intake processes is beneficial.
- Ability to maintain confidentiality and comply with HIPAA regulations at all times. Join our dedicated team where you can make a meaningful impact on patient care while advancing your career in the healthcare field.
Pay: From $18.00 per hour
Benefits:
- 401(k) matching
- Health insurance
- Paid time off
Work Location: In person
Title: Front Desk Receptionist
Company: California Therapy Solutions
Location: Costa Mesa