Overview
Front Desk Receptionist Jobs in West Orange at Montclair Golf Club
Montclair Golf Club is seeking a professional, friendly, and detail-oriented Front Desk Associate to serve as the first point of contact for our members and guests. This position plays a vital role in creating a welcoming and positive experience while supporting the daily operations of the Club. The ideal candidate possesses exceptional customer service skills, strong organizational abilities, and the ability to multitask in a fast-paced hospitality environment.
Responsibilities
- Greet members, guests, and visitors warmly and professionally upon arrival.
- Answer and direct incoming phone calls in a courteous and efficient manner.
- Assist members with reservations, event inquiries, dining requests, and general club information.
- Manage daily reservations and maintain accurate records within the club management system.
- Handle member requests, concerns, and inquiries promptly while ensuring a high level of service.
- Coordinate communication between departments to ensure seamless member experiences.
- Process payments, member charges, and other transactions accurately.
- Monitor clubhouse activity and assist with guest registration and access as needed.
- Maintain a clean, organized, and professional front desk area at all times.
- Support administrative projects, mail distribution, filing, and data entry as assigned.
- Assist with club events, member communications, and special projects when needed.
- Uphold club standards, policies, and confidentiality requirements.
- Must be able to stand for extended periods and occasionally lift or carry up to 25 pounds.
Experience & Qualifications
- Previous customer service, receptionist, hospitality, or front desk experience preferred.
- Experience in a private club, hotel, restaurant, or hospitality environment is a plus.
- Strong verbal and written communication skills.
- Proficiency with Microsoft Office and general computer systems.
- Experience with reservation or club management software is desirable.
- Exceptional organizational skills and attention to detail.
- Ability to multitask and remain composed in a fast-paced, member-focused environment.
- Professional appearance and demeanor with a commitment to outstanding service.
- Ability to work independently and as part of a team.
Join Montclair Golf Club and become part of a team dedicated to providing exceptional service and memorable experiences for our members and guests.
Pay: Starting at $20.00 per hour
Expected Hours: 30–40 per week
Weekends and Holidays Required
Job Types: Full-time, Part-time
Benefits:
- Food provided
- Paid sick time
- Paid training
Work Location: In person
Job Type: Part-time
Pay: $19.00 – $21.00 per hour
Benefits:
- Flexible schedule
Work Location: In person
Title: Front Desk Receptionist
Company: Montclair Golf Club
Location: West Orange
