Overview
Front Desk Manager / Sales Manager Jobs in Tarzana, CA at JT Ballroom Dance Studio
JT Ballroom Dance Studio is seeking an exceptional Front Desk Manager / Client Development Manager to become a key leader within our organization.
This role is ideal for someone who thrives in a fast-paced, high-end environment and enjoys taking ownership, solving problems, supporting a team, creating exceptional client experiences, and helping a business grow.
As the first point of contact for our students and guests, you will play a critical role in shaping the client experience, supporting studio operations, driving memberships and retention, and ensuring the day-to-day excellence of one of Los Angeles’ premier ballroom dance studios.
Responsibilities
- Greeting and checking in students while creating a warm, welcoming experience
- Accepting payments and assisting students with memberships and studio programs
- Conducting consultations and helping prospective students begin their dance journey
- Answering and managing phone calls, texts, and emails with exceptional professionalism and phone etiquette
- Responding to student and visitor inquiries regarding lessons, memberships, events, and studio offerings
- Following up on leads, consultations, memberships, and retention initiatives
- Scheduling students and coordinating clear communication between students and staff
- Detailed data entry and management within our scheduling and CRM systems (training provided)
- Tracking student packages, memberships, and account information
- Creating and sending studio communications
- Assisting ownership with projects, events, and operational initiatives
- Maintaining a clean, organized, fully stocked, and professional studio environment
- Cleaning and disinfecting common areas throughout the day
- Taking ownership of challenges and proactively finding solutions that support the studio, team, and students
The Ideal Candidate
- Is polished, professional, and highly organized
- Has strong sales, communication, and relationship-building skills
- Takes ownership and follows through without needing constant supervision
- Thrives in a high-accountability environment
- Receives feedback professionally and implements it quickly
- Remains calm, positive, and solution-oriented under pressure
- Understands that leadership means supporting the success of the entire team
- Genuinely enjoys helping others grow and succeed
- Communicates openly, proactively, and professionally
- Can successfully manage multiple priorities while maintaining attention to detail
- Is dependable, punctual, consistent and reliable
- Maintains a polished and professional appearance at all times
- Brings positive energy, maturity, professionalism, and strong leadership presence every day
- Takes pride in creating exceptional experiences for both students and team members
Experience in management in one or more of the following industries is required :
- Hospitality
- Luxury service
- Fitness
- Wellness
- Dance
- Beauty
- Membership-based businesses
- Client-facing sales
Compensation
- Competitive hourly pay based on experience
- Performance-based commission opportunities
- Growth and leadership opportunities within the organization
About JT Ballroom Dance Studio
JT Ballroom Dance Studio is one of Los Angeles’ premier ballroom dance studios, known for exceptional instruction, a welcoming community, and a proven system that helps students and team members achieve goals ranging from social dancing to championship-level competition.
We are looking for someone who wants more than a job. We are looking for someone who takes pride in helping our team and students succeed, enjoys being an integral part of a team, and wants to contribute to something bigger than themselves.
To apply, please send your resume and a brief introduction telling us why you would be a great fit for this position.
If you feel that you would be a good fit for our team, please apply by sending your resume and cover letter.
Website: www.jtdancestudio.com
Instagram: https://www.instagram.com jtballroomdancestudio/
Facebook: https://www.facebook.com/jtballroomdancestudio/
Job Type: Full-time
Pay: $25.00 – $35.00 per hour
Benefits:
- 401(k) matching
- Employee discount
- Health insurance
Education:
- Bachelor’s (Required)
Experience:
- Management: 2 years (Required)
- Sales: 2 years (Required)
- Customer service: 2 years (Required)
- Administrative Assistants & Receptionists: 2 years (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Work Location: In person
Title: Front Desk Manager / Sales Manager
Company: JT Ballroom Dance Studio
Location: Tarzana, CA
